Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/16/2026part-timeLuray • Virginia • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient admission processes, insurance verification, and compliance checks while effectively managing patient interactions and financial information. Capable of conducting quality audits and utilizing software tools for medical necessity screening.

Highest-signal resume keywords

Patient Admission DutiesInsurance VerificationMedical Necessity ComplianceCustomer Service ExperienceCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentQuality AuditsPatient Pre-RegistrationInsurance Plan Code SelectionBenefit Data Entry

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

ABN SoftwareTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessCompliance ChecksInsurance EligibilityFinancial Liability InformationPoint-of-Service Goals

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet point-of-service goals and collect current and past-due balances, including payment-plan options
Conduct quality audits of accounts and provide statistical data to Patient Access leadership
Pre-register patient accounts and obtain demographic, insurance, and financial-liability information
Explain consent and patient education forms, obtain signatures, and witness names
Review insurance eligibility responses, select insurance plan codes, and enter benefit data
Screen medical necessity using ABN software and distribute and document required forms

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI
High School Diploma/GED Required
CRCR Required within 6 months of hire (Company Paid)
Must reside and be authorized to work within the United States
Must be able to work on-site at Valley Page Memorial Hospital

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Professional development and a professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Career Advancement
Work-Life Flexibility