Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/13/2026full-timeGreenville • South Carolina • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in handling patient accounts, processing payments, and utilizing auditing systems to ensure accuracy and regulatory adherence.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCRCR CertificationCustomer ServiceRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksAccount AuditsData EntryPoint-of-Service PaymentsInsurance Eligibility Review

Soft Skills

InquisitiveOpen to InnovationExcellent Communication

Tools & Technologies

ABN SoftwareQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceDemographic InformationFinancial Information

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain patient and insurance information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility and enter benefit data to support collections and billing
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire
Must be inquisitive and open to innovation, including AI
Must reside and be authorized to work within the United States
Must be able to work on-site at Bon Secours - St Francis Hospital in Greenville, SC
Ability to meet regulatory compliance requirements
Ability to provide excellent customer service
Ability to accurately collect and process patient, demographic, insurance, and financial information

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package, including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility