Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for patients receiving hospital services .

Posted 10/22/2026full-timeChristiansburg • Virginia • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admitting, registration, and insurance verification processes while providing exceptional customer service. Proficient in compliance checks and utilizing quality auditing systems to support patient access functions.

Highest-signal resume keywords

Patient AdmittingInsurance VerificationCustomer ServiceCRCR CertificationCompliance Checks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ManagementData EntryInsurance Eligibility ReviewPoint-of-Service CollectionsABN Software Usage

Soft Skills

Excellent CommunicationInterpersonal SkillsAttention to Detail

Tools & Technologies

Telephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceMedical NecessityInsurance Plan Codes

About the role

Key responsibilities & impact

Perform admitting duties for patients receiving hospital services
Assign accurate medical record numbers and complete medical necessity/compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Use quality auditing and reporting systems to correct accounts and provide statistical data to Patient Access leadership
Pre-register patient accounts through inbound and outbound calls
Obtain demographic, insurance, and financial liability information and collect point-of-service and past-due balances
Explain consent forms, distribute patient education documents, and obtain required signatures
Review insurance eligibility, select insurance plan codes, and enter benefit data to support collections and billing
Screen Medicare medical necessity using ABN software and distribute/document required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire
Must reside and be authorized to work within the United States
Ability to work on-site at Carilion - New River Valley in Christiansburg, VA
Ability to perform admitting, registration, insurance verification, compliance, and patient access functions
Ability to provide excellent customer service and meet point-of-service goals

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Career advancement opportunities
Company-paid CRCR certification within 6 months of hire
Work-life flexibility