Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/11/2026part-timeLewes • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration, insurance verification, and compliance checks while providing exceptional customer service. Proficient in operating telephone switchboards and utilizing quality auditing systems to support billing processes.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationMedical Necessity ScreeningCustomer ServiceCRCR Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Record Number AssignmentCompliance ChecksPoint-of-Service CollectionsAccount AuditsDemographic Information CollectionInsurance Plan Code SelectionBenefit Data EntryConsent Form ExplanationPayment ProcessingQuality Auditing

Soft Skills

InquisitiveOpen to Innovation

Tools & Technologies

ABN SoftwareTelephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessMedical NecessityInsurance EligibilityPatient Education FormsPoint-of-Service Goals

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Use overlay tools while providing excellent customer service
Operate the telephone switchboard for incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain and distribute consent, Medicare, Tricare, observation, MOON, and other patient education forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute and document required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire; company paid
Must be inquisitive and open to innovation, including AI
Must be able to work on-site at Beebe Main Campus in Lewes, DE
Must reside in and be authorized to work within the United States
Ability to perform accurate patient registration, insurance verification, medical necessity screening, and compliance checks
Ability to operate telephone switchboard
Ability to collect and process demographic, insurance, and financial information
Ability to explain consent and patient education forms and obtain signatures

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Career advancement opportunities
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification