Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/10/2026part-timeCincinnati • Ohio • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing technology for data entry and patient management, ensuring accuracy and adherence to regulatory standards.

Highest-signal resume keywords

Patient Admission ProcessesInsurance VerificationCRCR CertificationCustomer Service ExperienceRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsData EntryQuality AuditsInsurance Plan CodesABN Software ScreeningPatient Financial Information CollectionStatistical Data ReportingPre-Registration of Patient AccountsTelephone Switchboard Operation

Soft Skills

Inquisitive NatureOpenness to InnovationEffective CommunicationAttention to DetailCustomer Service Orientation

Tools & Technologies

Overlay ToolMobile Computer StationPatient Management Software

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessHealthcare ComplianceMedical Records Number (MRN)Insurance EligibilityConsent Forms

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Use an overlay tool while providing customer service
Operate the telephone switchboard and relay calls
Meet assigned point-of-service goals
Conduct quality audits and correct accounts
Ensure forms are completed accurately and timely
Provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms and obtain signatures and witness names
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute required notices and forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire
Must be inquisitive and demonstrate openness to innovation including AI
Must reside and be authorized to work within the United States
Ability to walk from room to room and push a 10-pound mobile computer station throughout the shift
Ability to meet regulatory compliance requirements and organizational policies

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Career advancement
Professional development
Quarterly and annual incentive programs
Company-paid CRCR certification
Work-life flexibility