Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/10/2026part-timeMason • Ohio • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Capable of utilizing auditing systems and managing point-of-service collections effectively.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationQuality Auditing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsAccount AuditsData EntryInsurance Plan Codes

Soft Skills

InquisitiveOpenness to Innovation

Tools & Technologies

Advanced Beneficiary Notice SoftwareQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceInsurance EligibilityDemographic InformationFinancial Liability

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Utilize overlay tools while providing customer service
Operate the telephone switchboard for incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and ensure forms are completed accurately and timely
Provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and financial liability information
Collect point-of-service payments and past-due balances, including payment-plan options
Explain and obtain signatures for consent and patient education forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using Advanced Beneficiary Notice software
Distribute and document ABNs and other designated forms and pamphlets

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI
High School Diploma/GED Required
CRCR Required within 9 months of hire (Company Paid)
Must be able to work on-site at Mercy - Kings Mills Hospital in Mason, OH
Must reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development and a professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility