Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for patients receiving hospital services .

Posted 11/4/2026full-timeStamford • Connecticut • United StatesJunior💰 $17 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in managing patient accounts, conducting audits, and utilizing quality auditing systems to ensure accuracy and regulatory adherence.

Highest-signal resume keywords

CRCR CertificationMedical Necessity ChecksPatient Account AuditsInsurance VerificationCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentPoint-of-Service CollectionsBenefit Data EntryConsent Form ExplanationABN Software Screening

Soft Skills

Inquisitive NatureOpenness to InnovationExcellent Communication

Tools & Technologies

Quality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessCompliance RequirementsInsurance EligibilityDemographic InformationPayment Plans

About the role

Key responsibilities & impact

Perform admitting duties for patients receiving hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay calls
Meet point-of-service collection goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and witness signatures
Review insurance eligibility and select appropriate plan codes
Enter benefit data to support collections and billing processes
Screen Medicare medical necessity using ABN software and distribute required forms
Provide excellent customer service while meeting organizational, regulatory, and compliance requirements

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR certification required within 6 months of hire
Must be inquisitive and open to innovation, including AI
Must reside in and be authorized to work within the United States
Ability to work onsite in Stamford, CT
Availability for assigned full-time shifts, including rotating weekends and holidays where applicable

Benefits

Comp & perks

Bonus incentives
Paid professional certifications
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Career advancement opportunities
Quarterly and annual incentive programs
Professional development
Company-paid CRCR certification within 6 months of hire
Work-life flexibility