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Patient Access Specialist
Ensemble Health Partners. Perform admitting duties for patients admitted for hospital services .
Posted 10/16/2026part-timePhiladelphia • Pennsylvania • United StatesJunior💰 $17 - $18 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in handling medical necessity screenings and managing patient accounts effectively.
Highest-signal resume keywords
Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationMedical Necessity Screening
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record Number AssignmentCompliance ChecksAccount AuditsData EntryPoint-of-Service Goals
Soft Skills
Compassionate Customer ServiceInquisitive MindsetOpenness to Innovation
Tools & Technologies
ABN SoftwareTelephone Switchboard
Certifications & Qualifications
CRCR
Industry Keywords
Patient AccessHealthcare ComplianceInsurance EligibilityFinancial Liability Information
About the role
Key responsibilities & impact- Perform admitting duties for patients admitted for hospital services
- Assign accurate MRNs and complete medical necessity and compliance checks
- Provide patient instructions and collect insurance information
- Receive and process physician orders
- Operate the telephone switchboard
- Provide compassionate customer service
- Meet assigned point-of-service goals and collect payments and past-due balances
- Conduct account audits and provide statistical data to Patient Access leadership
- Pre-register patient accounts and obtain demographic, insurance, and financial-liability information
- Explain consent forms and distribute patient education documents
- Review insurance eligibility and enter benefit data to support collections and clean claims
- Screen medical necessity using ABN software and distribute required forms
Requirements
What you’ll need- 1+ years of customer service experience
- High School Diploma/GED required
- CRCR required within 9 months of hire (company paid)
- Must be inquisitive and open to innovation, including AI
- Must reside and be authorized to work within the United States
- Must be able to work on-site at Tower - St. Christopher's Hospital for Children in Philadelphia, PA
Benefits
Comp & perks- Bonus incentives
- Paid certifications
- Tuition reimbursement
- Comprehensive healthcare, time off, retirement, and well-being benefits
- Career advancement opportunities
- Professional development
- Quarterly and annual incentive programs
- Reasonable accommodations for qualified individuals with disabilities