Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 10/6/2026full-timeMinneapolis • Minnesota • United StatesJunior💰 $17 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in handling financial transactions and maintaining accurate medical records in a healthcare setting.

Highest-signal resume keywords

Patient Admission DutiesInsurance VerificationCustomer Service ExperienceCRCR CertificationRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentMedical Necessity ChecksPoint-of-Service CollectionsAccount Quality AuditsBenefit Data EntryABN Software Screening

Soft Skills

Inquisitive MindsetOpen to InnovationExcellent Communication

Tools & Technologies

Telephone SwitchboardPatient Access Systems

Certifications & Qualifications

CRCR

Industry Keywords

Healthcare CompliancePatient EducationInsurance EligibilityFinancial Liability Information

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and excellent customer service
Collect and process insurance information and physician orders
Operate the telephone switchboard
Meet assigned point-of-service goals
Conduct account quality audits and provide statistical data to Patient Access leadership
Pre-register patient accounts and obtain demographic, insurance, and financial liability information
Collect point-of-service payments and past-due balances, including payment-plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute and document required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire
Must be inquisitive and open to innovation, including AI
Must reside in and be authorized to work within the United States
Must be able to work onsite at Children's Minnesota - Minneapolis Hospital in Minneapolis, MN
Must meet regulatory compliance requirements

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Professional development opportunities
Company-paid CRCR certification within 9 months of hire
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility