Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/16/2026part-timeClarion • Pennsylvania • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing quality auditing systems and managing patient financial information effectively.

Highest-signal resume keywords

Customer Service ExperienceMedical Necessity ChecksCRCR CertificationInsurance VerificationPoint-of-Service Collections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentPatient Account Pre-registrationQuality AuditingStatistical Data ReportingInsurance Plan Code SelectionBenefit Data EntryConsent Form ExplanationPayment Plan Options ManagementABN Software Screening

Soft Skills

Compassionate Customer ServiceOpenness to Innovation

Tools & Technologies

Telephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessCompliance ChecksInsurance EligibilityPoint-of-Service Goals

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard
Provide compassionate customer service
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures and witness names
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
Openness to innovation, including AI, to explore better processes and improve patient and client experiences
High School Diploma/GED required
CRCR required within 9 months of hire (company paid)
Must reside and be authorized to work within the United States
Must be able to work on-site at Independence - Clarion Hospital in Clarion, PA

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Quarterly and annual incentive programs
Career advancement opportunities
Company-paid CRCR certification
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities