Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/16/2026full-timeTallahassee • Florida • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient admission processes, insurance verification, and compliance checks while delivering exceptional customer service. Capable of conducting quality audits and utilizing ABN software to ensure medical necessity and regulatory adherence.

Highest-signal resume keywords

Patient Admission ProcessesInsurance VerificationCustomer Service ExcellenceCRCR CertificationQuality Audits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsPre-Registration of Patient AccountsStatistical Data AnalysisInsurance Plan Code Selection

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

ABN SoftwareTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessCompliance RequirementsHealthcare ServicesInsurance InformationDemographic Information

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet point-of-service collection goals, including collecting past-due balances and arranging payment plans
Conduct quality audits of accounts and provide statistical data to Patient Access leadership
Pre-register patient accounts and obtain demographic, insurance, and financial liability information
Explain consent and patient education forms, obtain signatures, and witness names
Review insurance eligibility responses and select applicable insurance plan codes
Screen medical necessity using ABN software and distribute required forms and pamphlets
Deliver excellent customer service while following organizational policies and regulatory requirements

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation, including AI
High School Diploma/GED required
CRCR required within 6 months of hire (company paid)
Must reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development and relevant professional certification
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility