Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/2/2026part-timePryor • Oklahoma • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, including medical record management, insurance verification, and compliance checks. Proficient in utilizing auditing systems and providing exceptional customer service in a healthcare setting.

Highest-signal resume keywords

Patient Admission DutiesMedical Record ManagementInsurance VerificationCustomer Service ExperienceCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPoint-of-Service CollectionsAccount AuditsData EntryInsurance Plan CodesAdvanced Beneficiary Notice SoftwareStatistical ReportingPatient Financial Information CollectionPre-Registration of Patient AccountsQuality Auditing Systems

Soft Skills

Inquisitive MindsetOpen to InnovationExcellent Communication

Tools & Technologies

Overlay ToolTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

HealthcarePatient AccessComplianceMedical RecordsInsurance Eligibility

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Utilize an overlay tool and provide excellent customer service
Operate the telephone switchboard for incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to ensure accounts are corrected
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms, obtain necessary signatures, and witness signatures
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using Advanced Beneficiary Notice software
Distribute and document ABNs and other designated forms and pamphlets

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and open to innovation, including AI, to explore better processes and improve patient and client experiences
High School Diploma/GED required
CRCR required within 9 months of hire; company paid
Must reside in and be authorized to work within the United States
Ability to work onsite at Ardent - Hillcrest Pryor in Pryor, Oklahoma
Ability to work PRN/mid shifts, 10 a.m.–10 p.m. or ER shifts, 7 a.m.–7 p.m., with rotating weekends

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Professional certification relevant to the field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Professional development
Reasonable accommodations for qualified individuals with disabilities