Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 9/18/2026full-timeStamford • Connecticut • United StatesJunior💰 $17 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing auditing systems and managing patient accounts to ensure accurate billing and collections.

Highest-signal resume keywords

Customer Service ExperienceMedical Necessity ChecksCRCR CertificationInsurance VerificationPoint-of-Service Collections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Admission DutiesMedical Record Number AssignmentQuality AuditingAccount AuditsInsurance Eligibility ReviewBenefit Data EntryPayment Plan OptionsConsent Form ExplanationDemographic Information CollectionStatistical Data Reporting

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

ABN SoftwareOverlay ToolTelephone Switchboard

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessCompliance ChecksPoint-of-Service GoalsInsurance Plan CodesPatient Education Forms

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Utilize an overlay tool while providing customer service
Operate the telephone switchboard for incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including offering payment plan options
Explain consent and patient education forms, obtain signatures, and witness names
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute required forms and pamphlets

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire; company paid
Must be inquisitive and demonstrate openness to innovation, including AI
Must be able to work on-site in Stamford, CT
Must reside and be authorized to work within the United States
Ability to work assigned full-time shifts, including rotating holidays and weekends where applicable

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the field
Quarterly and annual incentive programs
Career advancement
Work-life flexibility
Professional development opportunities