Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 11/11/2026full-timeMinneapolis • Minnesota • United StatesJunior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing auditing systems and managing patient financial information effectively.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCRCR CertificationCustomer Service ExperienceQuality Auditing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Record Number AssignmentMedical Necessity ChecksPoint-of-Service CollectionsAccount AuditsBenefit Data EntryConsent Form ExplanationDemographic Information CollectionInsurance Plan Code SelectionABN Software Screening

Soft Skills

Inquisitive NatureOpenness to InnovationExcellent Communication

Tools & Technologies

Overlay ToolsQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessCompliance ChecksInsurance EligibilityHealthcare Services

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Use overlay tools and provide excellent customer service
Operate the telephone switchboard
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent forms and obtain required signatures and witness information
Distribute patient education documents and designated forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen Medicare medical necessity using ABN software and distribute/document ABNs as appropriate

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 9 months of hire (company paid)
Must be inquisitive and demonstrate openness to innovation, including AI
Must reside and be authorized to work within the United States
Must be able to work on-site at Children's Minnesota - Minneapolis Hospital in Minneapolis, MN

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Career advancement opportunities
Shift differential for select shifts
Company-paid CRCR certification
Quarterly and annual incentive programs
Professional development opportunities
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities