Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/10/2026full-timeFairfield • Ohio • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, including medical record management, insurance verification, and compliance checks. Proficient in utilizing quality auditing systems and delivering exceptional customer service in a healthcare setting.

Highest-signal resume keywords

Customer Service ExperienceCRCR CertificationMedical Record ManagementInsurance VerificationQuality Auditing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksPatient InstructionsAccount AuditsDemographic Information CollectionPoint-of-Service CollectionsBenefit Data EntryConsent Form DocumentationABN Software Screening

Soft Skills

Inquisitive MindsetOpen to Innovation

Tools & Technologies

Overlay ToolsTelephone SwitchboardQuality Auditing Systems

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceInsurance EligibilityThird Shift AvailabilityPatient Education

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Use overlay tools while delivering customer service measured by Press Ganey
Operate the telephone switchboard
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and financial information
Collect point-of-service collections and past-due balances, including payment-plan options
Explain consent and patient education forms, obtain signatures, and document witnesses
Review insurance eligibility and select applicable plan codes
Enter benefit data to support collections and billing processes
Screen Medicare medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire (company paid)
Must be inquisitive and open to innovation, including AI
Must reside and be authorized to work within the United States
Must be available for full-time 3rd shift, 7:00 p.m.–7:30 a.m., with weekend and holiday rotation required
Ability to walk room to room and push a 10-pound mobile computer station throughout the shift

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Professional development opportunities
Quarterly and annual incentive programs
Career advancement opportunities