Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/30/2026part-timeGreen Bay • Wisconsin • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in using auditing systems and managing patient financial information effectively.

Highest-signal resume keywords

Patient AdmissionsInsurance VerificationCustomer ServiceCRCR CertificationQuality Auditing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksAccount AuditsPoint-of-Service PaymentsDemographic Information CollectionConsent Form Explanation

Soft Skills

Compassionate Customer ServiceInquisitive MindsetOpenness to Innovation

Tools & Technologies

ABN SoftwareTelephone Switchboard

Certifications & Qualifications

CRCR

Industry Keywords

Patient AccessHealthcare ComplianceInsurance EligibilityMedical Records Number (MRN)

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard
Provide compassionate customer service
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service payments and past-due balances, including payment plan options
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility responses and enter benefit data to support collections and billing
Screen medical necessity using ABN software and distribute and document required forms

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation, including AI
High School Diploma/GED required
CRCR required within 9 months of hire; company paid
Must reside and be authorized to work within the United States
Must be able to work on-site at HSHS - St. Mary's Hospital, Green Bay, WI
Must be available for the stated part-time shifts, including weekends, holidays, and on-call weekends

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Quarterly and annual incentive programs
Career advancement opportunities
Company-paid CRCR certification