Patient Access Specialist, Part-Time

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 10/28/2026part-timeLewes • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admissions, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing auditing systems and managing patient accounts to ensure accurate billing and regulatory adherence.

Highest-signal resume keywords

Customer Service ExperienceMedical Necessity Compliance ChecksInsurance Information CollectionCRCR CertificationTelephone Switchboard Operation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AdmissionsMRN AssignmentAccount AuditsPre-Registration of Patient AccountsInsurance Eligibility ReviewBenefit Data EntryPoint-of-Service CollectionsOverlay Tool UtilizationQuality Auditing SystemsABN Software Screening

Soft Skills

InquisitivenessOpenness to Innovation

Certifications & Qualifications

CRCR

Industry Keywords

Regulatory CompliancePatient AccessPress GaneyInsurance Plan CodesPatient Education Forms

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate MRNs and complete medical necessity/compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders and utilize an overlay tool
Provide customer service measured by Press Ganey
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and witness signatures
Review insurance eligibility and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute/document designated forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR required within 6 months of hire; company paid
Must be able to work on-site at Beebe Main Campus in Lewes, DE
Must reside and be authorized to work within the United States
Must demonstrate inquisitiveness and openness to innovation, including AI
Ability to meet regulatory compliance requirements
Ability to provide excellent customer service
Ability to accurately assign MRNs, complete medical necessity/compliance checks, collect insurance information, process physician orders, and use an overlay tool
Ability to operate a telephone switchboard
Ability to conduct account audits and use quality auditing/reporting systems
Ability to pre-register patient accounts and obtain demographic, insurance, and financial liability information
Ability to explain consent forms and distribute patient education documents
Ability to review insurance eligibility responses and enter benefit data
Ability to screen medical necessity using ABN software

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Professional development
Reasonable accommodations for qualified individuals with disabilities