Patient Access Specialist, Per Diem

Ensemble Health Partners

. Perform admitting duties for patients receiving hospital services .

Posted 10/12/2026full-timeUnited StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admitting, registration, and insurance verification processes, while ensuring compliance and delivering exceptional customer service. Proficient in operating telephone switchboards and utilizing quality auditing systems to support patient access functions.

Highest-signal resume keywords

Patient AdmittingInsurance VerificationCRCR CertificationTelephone Switchboard OperationCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationMedical Record ManagementCompliance ChecksFinancial Information ProcessingStatistical Data ReportingBenefit Data EntryAccount AuditingConsent Form ExplanationDemographic Information CollectionPoint-of-Service Collections

Soft Skills

Compassionate Customer ServiceInquisitive MindsetOpenness to Innovation

Tools & Technologies

ABN SoftwareQuality Auditing SystemsOverlay Tools

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessInsurance EligibilityMedicareTricareObservationMOON

About the role

Key responsibilities & impact

Perform admitting duties for patients receiving hospital services
Assign accurate medical record numbers and complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders and use overlay tools
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet point-of-service collection goals and provide compassionate customer service
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits through inbound and outbound calls
Obtain demographic, insurance, and financial liability information and collect payments and past-due balances
Explain consent forms, obtain required signatures, and witness signatures
Distribute patient education documents and required forms
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen Medicare medical necessity using ABN software and distribute and document ABNs and other forms

Requirements

What you’ll need

1+ years of customer service experience
High School Diploma/GED required
CRCR certification required within 9 months of hire; company paid
Must be able to work on-site at Valley - Hampshire Hospital in Romney, WV
Must reside and be authorized to work within the United States
Must be inquisitive and open to innovation, including AI
Ability to perform admitting, registration, insurance verification, compliance, and patient access functions
Ability to operate a telephone switchboard
Ability to collect and process demographic, insurance, and financial information
Ability to explain consent, Medicare, Tricare, observation, MOON, ABN, and other patient forms

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Career advancement opportunities
Professional development
Quarterly and annual incentive programs
Work-life flexibility