Patient Access Specialist – PT Overnight

Ensemble Health Partners

. Perform admitting duties for patients admitted for hospital services .

Posted 10/28/2026part-timeFront Royal • Virginia • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient admission processes, insurance verification, and compliance checks while providing exceptional customer service. Proficient in utilizing auditing systems and managing patient accounts to ensure accurate billing and collections.

Highest-signal resume keywords

Patient Admission ProcessesInsurance VerificationCustomer Service ExperienceCRCR CertificationQuality Auditing Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentMedical Necessity ChecksPatient Account Pre-registrationPoint-of-service CollectionsABN Software UsageData Entry for Benefit InformationStatistical Data ReportingInsurance Plan Code SelectionConsent Form ExplanationTelephone Switchboard Operation

Soft Skills

Compassionate Customer ServiceInquisitive MindsetOpen to Innovation

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient AccessCompliance ChecksInsurance EligibilityDemographic InformationPayment Plan Options

About the role

Key responsibilities & impact

Perform admitting duties for patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Operate the telephone switchboard
Provide compassionate customer service and meet point-of-service goals
Use quality auditing and reporting systems to correct accounts
Conduct account audits and provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent forms and obtain necessary signatures and witness names
Distribute patient education documents and required forms
Review insurance eligibility responses and select insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute/document ABNs and other forms

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and open to innovation, including AI
High School Diploma/GED required
CRCR required within 9 months of hire (company paid)
Must sit on site at the hospital in Front Royal, Virginia
Must reside and be authorized to work within the United States
Ability to work part-time overnight, 24 hours per week, in 12-hour shifts

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Career advancement opportunities
Shift differential for select shifts
Company-paid CRCR certification
Professional development opportunities
Quarterly and annual incentive programs