Patient Access Supervisor

Ensemble Health Partners

. Organize and coordinate assigned staff activities to ensure safe, effective, appropriate, and fiscally responsible work .

Posted 10/5/2026full-timeTulsa • Oklahoma • United StatesMid-LevelSenior💰 $47,400 - $59,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Revenue Cycle Management and Patient Access operations, with a strong focus on compliance, staff training, and performance metrics. Proven ability to lead teams, implement process improvements, and ensure excellent customer service in a healthcare setting.

Highest-signal resume keywords

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)Revenue Cycle ManagementStaff Training and DevelopmentAnalytical Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle TasksRegistrationInsurance VerificationHospital BillingPerformance Metrics ReviewProcess DevelopmentStatistical Information GatheringStaff SchedulingOn-Call Rotation ManagementAI Usage in Team Management

Soft Skills

Problem SolvingLeadershipCoachingCommunicationTeam Coordination

Tools & Technologies

Microsoft Office

Certifications & Qualifications

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

Patient AccessHealthcare ManagementComplianceCustomer ServiceStaff Productivity

About the role

Key responsibilities & impact

Organize and coordinate assigned staff activities to ensure safe, effective, appropriate, and fiscally responsible work
Handle and solve problems related to the assigned area
Work with the Patient Access Manager to develop and coach staff
Conduct and oversee orientation and training of Patient Access staff
Perform Revenue Cycle tasks to ensure compliance and excellent customer service
Coordinate registration and pre-registration duties and monitor daily completion
Provide training and monitor daily staff productivity
Review department performance metrics including point of service, wait times, overtime, and productivity
Assign and coordinate staff schedules, rotations, time off, and call-offs
Track and monitor upfront collection processes and provide coaching or corrective action
Participate in on-call rotation, including days, nights, and weekends
Develop department processes and procedures and conduct audits
Serve as a resource for staff and ancillary departments
Manage assigned projects involving implementation, tracking, and process changes
Gather statistical information and work in designated department areas as needed
Assist with staff evaluations and maintain the time/attendance system
Attend facility meetings to ensure process alignment and communication

Requirements

What you’ll need

Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
High School Diploma or GED
2 Year/Associates Degree or 4 year/Bachelor's Degree
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others
High degree of analytical ability
Working knowledge of Microsoft Office
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and management of teams using AI for process and technological improvements
Must reside and be authorized to work within the United States
Ability to work on-site at Ardent - Hillcrest Hospital

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Work-life flexibility
Professional development opportunities
Career advancement opportunities