Patient Access Supervisor

Ensemble Health Partners

. Oversee daily operations of the patient access/pre-access team .

Posted 10/16/2026full-timeUnited StatesJunior💰 $47,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing patient access operations, including registration, scheduling, and compliance. Proficient in staff training, performance monitoring, and process improvement within a healthcare setting.

Highest-signal resume keywords

BilingualSupervisory Experience In HealthcareCertified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)Advanced Usage Of AI

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient RegistrationInsurance VerificationHospital BillingPerformance Metrics MonitoringProcess ImprovementStaff TrainingAnalytical AbilityKPI TrackingScheduling CoordinationTime Management

Soft Skills

LeadershipCoachingCommunicationProblem-SolvingTeam Collaboration

Tools & Technologies

Microsoft OfficeTime Attendance System

Certifications & Qualifications

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

Patient AccessHealthcare OperationsRegulatory ComplianceProcess AlignmentFront-End Processes

About the role

Key responsibilities & impact

Oversee daily operations of the patient access/pre-access team
Coordinate registration and pre-registration duties
Provide staff training, education, coaching, and performance feedback
Monitor productivity, KPIs, point-of-service collections, wait times, overtime, and other metrics
Prepare and review departmental performance reports
Assign and coordinate staff schedules, rotations, time off, and call-offs
Track upfront collection processes and assign goals
Participate in on-call rotation, including days, nights, and weekends
Fill in for call-offs, staffing issues, or unexpected volumes as needed
Develop department processes and procedures
Conduct audits and ensure regulatory and organizational compliance
Resolve complex patient and operational issues
Manage assigned process-improvement projects and report to Patient Access Leadership
Participate in facility activities and gather statistical information
Assist with staff evaluations and maintain the time/attendance system
Attend facility and client meetings to ensure process alignment and communication
Partner with clients to optimize front-end processes

Requirements

What you’ll need

Must be bilingual
1 to 3 years of job experience
2-year associate degree or 4-year bachelor’s degree
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others
High degree of analytical ability
Working knowledge of Microsoft Office
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and management of teams using AI
Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
Must reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development and relevant professional certification
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility