Patient Access Supervisor

Ensemble Health Partners

. Organize and coordinate assigned staff activities .

Posted 9/29/2026full-timeStamford • Connecticut • United StatesJuniorMid-Level💰 $47,400 - $59,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Cycle Management and Patient Access operations, with a strong focus on staff development, compliance, and performance monitoring. Proficient in utilizing analytical skills and technology to enhance processes and improve team productivity.

Highest-signal resume keywords

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)Revenue Cycle ManagementStaff Development and TrainingMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle ManagementStaff SchedulingPerformance ReportingAnalytical SkillsRegistration KnowledgeInsurance VerificationHospital BillingProcess ImprovementAI ManagementTraining and Development

Soft Skills

LeadershipProblem SolvingCommunicationCoachingTeam Coordination

Certifications & Qualifications

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

Patient AccessHealthcareComplianceCustomer ServiceOn-Call Rotation

About the role

Key responsibilities & impact

Organize and coordinate assigned staff activities
Handle and solve problems related to the area of assignment
Work with the Patient Access Manager to develop and coach staff
Conduct and oversee orientation and training of Patient Access staff
Perform Revenue Cycle tasks supporting compliance and customer service
Coordinate registration and pre-registration duties
Monitor daily productivity and communicate with staff
Provide and review performance reporting, including point of service, wait times, overtime, and productivity
Assign and coordinate staff schedules, rotations, time off, and call-offs
Track and monitor upfront collection processes; assign goals and provide coaching or corrective action
Provide administrative and educational guidance during on-call duties
Develop department processes and procedures
Conduct training, education, development, audits, and continual coaching
Act as a resource for staff and ancillary departments
Manage assigned projects involving implementation, tracking, and process changes
Participate in facility activities and gather statistical information
Work in designated department areas as needed
Assist with staff evaluations and maintain the time/attendance system
Attend facility meetings to ensure process alignment and effective communication

Requirements

What you’ll need

Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
High School Diploma or GED
2 Year/ Associates Degree or 4 year/ Bachelor's Degree
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others
High degree of analytical ability
Working knowledge of Microsoft Office
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and management of teams using AI for process and technological improvements
Must reside in and be authorized to work within the United States
Ability to work on-site at Stamford Main in Stamford, CT
Availability for on-call rotation including days, nights, and weekends as necessary

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional development and relevant professional certification
Quarterly and annual incentive programs
Work-Life Flexibility
Recognition programs
Reasonable accommodations for qualified individuals with disabilities