Patient Access Supervisor

Ensemble Health Partners

. Organize and coordinate assigned staff activities to ensure safe, effective, appropriate, and fiscally responsible work .

Posted 10/5/2026full-timeTulsa • Oklahoma • United StatesMid-LevelSenior💰 $47,400 - $59,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Revenue Cycle Management, staff training, and operational coordination within healthcare settings. Proficient in compliance, performance reporting, and utilizing AI for process improvements.

Highest-signal resume keywords

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)Revenue Cycle ManagementStaff Training and DevelopmentAnalytical Problem Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Revenue Cycle ManagementStaff TrainingPerformance ReportingAnalytical SkillsRegistration KnowledgeInsurance VerificationHospital BillingScheduling KnowledgeProcess ImprovementAI Management

Soft Skills

LeadershipCoachingProblem SolvingCommunicationTeam Coordination

Tools & Technologies

Microsoft OfficeTime Attendance Systems

Certifications & Qualifications

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

HealthcarePatient AccessComplianceCustomer ServiceOperational Coordination

About the role

Key responsibilities & impact

Organize and coordinate assigned staff activities to ensure safe, effective, appropriate, and fiscally responsible work
Handle and solve problems related to the assigned area
Work with the Patient Access Manager to develop and coach staff
Conduct and oversee orientation and training of Patient Access staff
Perform Revenue Cycle tasks to ensure compliance and excellent customer service
Assist the Patient Access Manager with day-to-day operations
Coordinate registration and pre-registration duties and monitor daily productivity
Provide and review department performance reporting, including point of service, wait times, overtime, and productivity
Assign and coordinate staff schedules, rotations, time off, and call-offs
Track and monitor upfront collection processes, assign goals, and provide coaching or corrective action
Provide administrative and educational guidance during on-call duties and fill in for staffing issues or unexpected volumes
Develop department processes and procedures; conduct training, audits, coaching, and education
Act as a resource for staff and ancillary departments and promote service excellence
Manage projects involving implementation, tracking, and process changes; report to Patient Access Leadership
Participate in facility activities, gather statistical information, and work in designated department areas as needed
Assist with staff evaluations and maintain the time/attendance system
Attend facility meetings as required

Requirements

What you’ll need

Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
High School Diploma or GED
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others
High degree of analytical ability
Working knowledge of Microsoft Office
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and management of teams using AI for process and technological improvements
Must reside and be authorized to work within the United States
Must be able to work on-site at Ardent - Hillcrest Hospital
On-call availability including days, nights, and weekends as necessary

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Professional development opportunities
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Recognition programs