Pre-Access Manager

Ensemble Health Partners

. Plan, develop, organize, and manage the Patient Access department .

Posted 10/7/2026full-timeMiami • Florida • United StatesJuniorMid-Level💰 $63,100 - $78,875 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Patient Access operations, including admitting, registration, and financial services, while ensuring compliance and optimizing performance. Proficient in utilizing data analysis and technology to enhance departmental efficiency and customer satisfaction.

Highest-signal resume keywords

Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)Patient Access ManagementFinancial Services OperationsMicrosoft Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Access ManagementFinancial Services OperationsData AnalysisCompliance ChecksMedical Necessity VerificationInsurance Information CollectionPerformance ReportingStaffing ManagementAI Utilization in ManagementCash Drawer Balancing

Soft Skills

PrioritizationCommunicationCollaborationTraining and EducationDecision-Making

Tools & Technologies

Microsoft OfficeInformation Technology SystemsPerformance Data ToolsPatient Access SoftwareRevenue Cycle Management Systems

Certifications & Qualifications

Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)

Industry Keywords

Healthcare ManagementPatient AccessRevenue CycleManaged CareCall Center Operations

About the role

Key responsibilities & impact

Plan, develop, organize, and manage the Patient Access department
Manage operations for admitting, registration, and financial services departments at acute care locations
Ensure accurate MRN assignment, medical necessity and compliance checks, patient instructions, insurance information collection, physician order processing, and customer service
Manage Financial Service Representatives and ensure accounting processes, cash drawer balancing, timely deposits, accurate patient-account posting, and completion of logs
Develop and manage departmental staffing needs
Prepare monthly reports
Establish departmental goals to optimize performance, improve operations, increase customer satisfaction, and meet financial goals
Coordinate employee schedules for adequate daily staffing coverage
Collect, interpret, and communicate performance data using various tools and systems
Make decisions to achieve performance goals and address organizational or patient needs
Work with internal and external customers on key organizational or patient decisions
Collaborate with ancillary departments to achieve revenue cycle goals
Assist in developing dyad-reporting patient access staff
Provide training, education, goal setting, and performance interventions
Align processes and procedures with Ensemble Health Partners policies in collaboration with the Director of Patient Access

Requirements

What you’ll need

Certified Revenue Cycle Representative (CRCR) certification
Certified Healthcare Access Manager (CHAM) certification
Bachelor's Degree or Equivalent Experience in Healthcare Management/Administration (preferred education)
Minimum 2–3 years’ management experience in the healthcare industry
Patient Access experience preferred
Experience with Microsoft is a must
Ability to prioritize numerous competing priorities
Ability to master numerous computer applications
Sufficient information technology knowledge to work with the IT department
Patient Access experience with managed care/insurance and Call Center experience highly preferred
Demonstrated advanced usage of AI and management of teams using AI
Must reside in and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Career Advancement
Work-Life Flexibility