Public Benefit Specialist

Ensemble Health Partners

. Interview uninsured and under-insured patients to determine eligibility for state Medicaid benefits or local financial assistance programs .

Posted 11/2/2026full-timeWest Reading • Pennsylvania • United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient eligibility determination for Medicaid and financial assistance programs, with a strong understanding of revenue cycle processes, insurance verification, and medical terminology. Bilingual proficiency in Spanish and English enhances communication with diverse patient populations.

Highest-signal resume keywords

Patient Eligibility DeterminationRevenue Cycle KnowledgeInsurance Verification ProcessesBilingual Proficiency in Spanish/EnglishCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Access ExperienceMedical TerminologyCPT Codes KnowledgeBilling and Payments UnderstandingApplication Process Assistance

Soft Skills

CollaborationCommunicationRelationship BuildingOpenness to Innovation

Tools & Technologies

Patient Accounting Systems

Certifications & Qualifications

CRCR

Industry Keywords

Healthcare IndustryMedicaidFinancial Assistance ProgramsManaged CareCall Center Experience

About the role

Key responsibilities & impact

Interview uninsured and under-insured patients to determine eligibility for state Medicaid benefits or local financial assistance programs
Assist with application processes to facilitate accurate and appropriate submissions
Follow up on submitted applications through determination
Update insurance information and ensure timely billing or adjustment posting
Document relevant actions and communication steps in assigned patient accounting systems
Maintain working knowledge of state and federal program requirements
Share program information with colleagues and supervisors
Develop and maintain working relationships with county, state, and federal Medicaid caseworker partners
Collaborate with revenue cycle departments and associates
Perform other duties as assigned

Requirements

What you’ll need

1-2 years of experience in the healthcare industry interacting with patients regarding hospital financial issues
Understanding of revenue cycle including admission, billing, payments, and denials
Knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Patient Access experience with managed care/insurance and Call Center experience highly preferred
Bilingual speaking proficiency in Spanish/English
High School Diploma or GED
CRCR required within 9 months of hire
Must reside in and be authorized to work within the United States
Must demonstrate openness to innovation, including AI

Benefits

Comp & perks

Bonus Incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits including healthcare, time off, retirement, and well-being programs
Professional development
Quarterly and annual incentive programs
Career advancement opportunities
Company-paid CRCR certification
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities