Public Benefit Specialist

Ensemble Health Partners

. Interview uninsured and under-insured patients to determine eligibility for state Medicaid benefits or local financial assistance programs .

Posted 9/15/2026full-timeTulsa • Oklahoma • United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient eligibility determination for Medicaid and financial assistance programs, with a strong understanding of revenue cycle processes, insurance verification, and medical terminology. Capable of building relationships with healthcare partners and effectively communicating with patients to facilitate application processes.

Highest-signal resume keywords

Patient Eligibility DeterminationRevenue Cycle KnowledgeInsurance VerificationCRCR CertificationPatient Access Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Insurance ProcessesCPT/Procedure CodesBilling and PaymentsApplication SubmissionFinancial Assistance Programs

Soft Skills

CommunicationCollaborationInquisitivenessOpenness to Innovation

Tools & Technologies

Patient Accounting Systems

Certifications & Qualifications

CRCR Certification

Industry Keywords

MedicaidManaged CareHealthcare IndustryFinancial IssuesAuthorization Processes

About the role

Key responsibilities & impact

Interview uninsured and under-insured patients to determine eligibility for state Medicaid benefits or local financial assistance programs
Assist with application processes to facilitate accurate and appropriate submissions
Follow up on submitted applications through determination
Review referred patients for program eligibility opportunities and coordinate application processes
Communicate with patients to obtain required supporting documents
Update applicable insurance information and ensure timely billing or adjustment posting
Document relevant actions and communications in patient accounting systems
Maintain knowledge of state and federal program requirements and share information with colleagues and supervisors
Develop and maintain working relationships with county, state, and federal Medicaid caseworker partners
Collaborate with revenue cycle departments and associates
Perform other assigned duties

Requirements

What you’ll need

1–2 years of experience in the healthcare industry interacting with patients regarding hospital financial issues
Understanding of revenue cycle, including admission, billing, payments, and denials
Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT/procedure codes
Patient Access experience with managed care/insurance and call center experience highly preferred
Inquisitiveness and openness to innovation, including AI
High school diploma or GED
Combination of post-secondary education and experience may be considered in lieu of degree
CRCR certification within 9 months of hire
Must reside in and be authorized to work within the United States

Benefits

Comp & perks

Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive healthcare, time off, retirement, and well-being benefits
Career advancement opportunities
Professional development
Quarterly and annual incentive programs
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities