Scheduling Specialist

Ensemble Health Partners

. Schedule and pre-register patients for appropriate diagnostic procedures based on physician orders .

Posted 10/2/2026full-timeMinneapolis • United StatesJuniorMid-Level💰 $16 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access processes, including scheduling, pre-registration, and insurance verification, while ensuring compliance with regulatory standards. Proficient in customer service and financial counseling within a healthcare environment.

Highest-signal resume keywords

Certified Revenue Cycle Representative (CRCR)Patient Access ExperienceInsurance VerificationCustomer Service ExperienceIntermediate Proficiency in MS Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient SchedulingPre-registrationMedical Record SelectionPoint-of-Service CollectionsFinancial CounselingTyping Ability (35 WPM)Critical ThinkingMultitasking

Soft Skills

Customer ServiceOpenness to Innovation

Tools & Technologies

MS WordMS ExcelMS PowerPointMultiple Computer SystemsDual Screens

Certifications & Qualifications

Certified Revenue Cycle Representative (CRCR)

Industry Keywords

HealthcareInsurance CompaniesPre-authorizationsRegulatory ComplianceManaged Care

About the role

Key responsibilities & impact

Schedule and pre-register patients for appropriate diagnostic procedures based on physician orders
Select accurate medical records for patient safety
Provide patient instructions
Pre-register patients and obtain and validate demographic and insurance information
Provide excellent customer service
Perform point-of-service collections and financial counseling functions as appropriate
Perform other job-related duties as required by the supervisor
Work within Ensemble policies, processes, mission, and regulatory compliance requirements

Requirements

What you’ll need

High School Diploma, GED, or Equivalent Experience
Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
1-3 years' work experience
2 years’ experience in a healthcare related position
Experience working with insurance companies and/or pre-authorizations required
Patient Access experience with managed care/insurance
Formal typing ability with a minimum of 35 WPM
Intermediate proficiency in MS applications (Word, Excel & PowerPoint)
Experience with multiple computer systems and dual screens
Ability to multitask and work individually while applying critical thinking skills
Customer Service experience highly preferred
Openness to innovation, including AI
Must reside in and be authorized to work within the United States

Benefits

Comp & perks

Comprehensive healthcare benefits
Time off
Retirement benefits
Well-being programs
Professional certification relevant to the associate’s field
Tuition reimbursement
Quarterly and annual incentive programs
Reasonable accommodations for qualified individuals with disabilities