Scheduling Specialist

Ensemble Health Partners

. Schedule and preregister patients for appropriate diagnostic procedures based on physician orders .

Posted 11/5/2026full-timeUnited StatesJuniorMid-Level💰 $16 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, insurance verification, and customer service within a healthcare setting. Proficient in managing patient access processes while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Certified Revenue Cycle Representative (CRCR)Patient Access ExperienceInsurance VerificationCustomer Service ExperienceTyping Proficiency of 35 WPM

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient SchedulingInsurance Pre-AuthorizationDemographic ValidationFinancial CounselingPoint-of-Service CollectionsCritical ThinkingMultitasking

Soft Skills

Excellent Customer ServiceOpenness to Innovation

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMultiple Computer Systems

Certifications & Qualifications

High School DiplomaGEDCertified Revenue Cycle Representative (CRCR)

Industry Keywords

HealthcarePatient AccessManaged CareRegulatory Compliance

About the role

Key responsibilities & impact

Schedule and preregister patients for appropriate diagnostic procedures based on physician orders
Select accurate medical records to support patient safety
Provide patient instructions
Obtain and validate demographic and insurance information
Provide excellent customer service
Perform point-of-service collections and financial counseling as appropriate
Perform other job-related duties as required by the supervisor
Perform duties in accordance with Ensemble’s mission, policies, processes, and regulatory compliance requirements

Requirements

What you’ll need

High School Diploma, GED, or Equivalent Experience
Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
1–3 years’ work experience
2 years’ experience in a healthcare-related position
Experience working with insurance companies and/or pre-authorizations required
Patient Access experience with managed care/insurance
Formal typing proficiency of at least 35 WPM
Intermediate proficiency in Microsoft Word, Excel, and PowerPoint
Experience with multiple computer systems and dual screens
Ability to multitask and work individually while applying critical thinking skills
Customer Service experience highly preferred
Openness to innovation, including AI, to explore better processes
Must reside in and be authorized to work within the United States
Must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require

Benefits

Comp & perks

Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Tuition reimbursement
Quarterly and annual incentive programs for employees who go beyond expectations
Remote work arrangement
Work-life flexibility
Professional development and growth opportunities