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Senior Accounts Receivable Specialist
Ensemble Health Partners. Perform follow-up and denial activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims review and analysis, with a strong understanding of revenue cycle management and payer requirements. Proficient in resolving complex claims and denials while maintaining productivity and quality standards.
Highest-signal resume keywords
CRCR CertificationClaims Review And AnalysisRevenue Cycle ManagementMicrosoft Excel ProficiencyMedical Terminology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ReviewDenial ManagementAppeals SubmissionProblem-SolvingCritical ThinkingData DocumentationTrend AnalysisPayer CommunicationAR Follow-UpCompliance Knowledge
Soft Skills
Excellent Verbal SkillsAdaptabilityTeam MentoringCommunication SkillsMeeting Productivity Standards
Tools & Technologies
DDE Medicare SystemClient Host SystemsTracking SystemsPayer Websites
Certifications & Qualifications
CRCR CertificationJob-Relevant Certification
Industry Keywords
Medical CollectionsPhysician OperationsHospital OperationsDenials And AppealsProvider RelationsProfessional Billing
About the role
Key responsibilities & impact- Perform follow-up and denial activities
- Follow up directly with commercial, governmental, and other payers to resolve claim payment issues and secure timely reimbursement
- Identify trends in denied payments and changes in insurance company policies
- Communicate with other departments to resolve denial issues
- Submit technical and clinical appeals
- Mentor AR Specialist team members and provide guidance on complex claims and appeals
- Examine denied and non-paid claims to determine discrepancies
- Resolve complex claims and recommend interventions to management
- Follow up on clean claim delays and document issues in escalation spreadsheets
- Identify, trend, and address root causes of underpayments, denials, and payment delays
- Take meeting minutes for payer escalation calls and communicate key takeaways
- Maintain understanding of federal and state regulations and payer requirements
- Accurately document claim activity in client host and tracking systems
- Review and manage escalations within the revenue cycle
- Assist leadership with AR reduction, cash acceleration projects, and DIBS calls
- Meet productivity and quality standards
- Perform other assigned duties and projects
Requirements
What you’ll need- 1 to 3 years of job experience
- CRCR certification upon hire or within 9 months of hire, or another approved job-relevant certification
- High School Diploma, GED, or Equivalent Experience
- Basic computer knowledge
- Proficiency in Microsoft Excel
- Excellent verbal skills
- Problem-solving skills
- Critical-thinking skills
- Adaptability to changing procedures and a growing environment
- Ability to meet quality and productivity standards within established timelines
- Ability to meet required attendance policies
- Knowledge of claims review and analysis
- Working knowledge of revenue cycle
- Experience with the DDE Medicare system and payer websites preferred
- Working knowledge of medical terminology and/or insurance claim terminology
- Must reside in and be authorized to work within the United States
- Must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
- Internal candidates must have met 120% productivity and 98% quality assurance in each of the previous 3 months
- External candidates must meet quality and productivity standards by day 90
- 2- or 4-year college degree preferred
- 1 or more years of relevant experience in medical collections, physician/hospital operations, AR follow-up, denials and appeals, compliance, provider relations, or professional billing preferred
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
- Professional certification relevant to the associate’s field
- Career advancement opportunities
- Quarterly and annual incentive programs
- Work-life flexibility
- Professional development opportunities
- Remote work arrangement