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Senior Analyst, Central Operations Analytics
Ensemble Health Partners. Drive analytical and operational excellence within the provisioning operations team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application-level provisioning design and support, with a strong focus on RCM operational success and cross-functional collaboration. Proficient in data analysis, process improvement, and governance within healthcare systems.
Highest-signal resume keywords
Application Analyst ExperienceRCM Operational SuccessAdvanced EMR Architecture UnderstandingServiceNow ProficiencyData Analysis and Process QA
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application Provisioning DesignData AnalysisProcess ImprovementRBAC DefinitionEMR ArchitectureRPA MethodologiesAPI IntegrationHL7 IntegrationFinancial Clearance SoftwareDocument Management Systems
Soft Skills
Cross-Functional CollaborationCommunicationStakeholder EngagementAnalytical RigorProblem-Solving
Tools & Technologies
ServiceNowExcelCo-PilotClaudeSolventum360SSIWaystarRevSpringAvailityMedicare DDE
Industry Keywords
Healthcare RCMOperational HISPayroll SystemsHR SystemsFinance SystemsGovernance PolicyClient ProvisioningIAMSecurity ProtocolsClearinghouses
Tech Stack
Tools & technologiesRPAServiceNow
About the role
Key responsibilities & impact- Drive analytical and operational excellence within the provisioning operations team
- Streamline system access from RBAC definition through hands-on-keyboard access
- Provide application-level provisioning design and support for current and new products
- Drive access request ticket resolution between Ensemble, vendors, and clients
- Monitor and communicate governance policy notifications and follow up monthly or ad hoc
- Collaborate with data and AI developers to develop dashboard reporting, drill-through capabilities, and automation
- Monitor, govern, and improve defined processes using analytical rigor and consistent communication
- Develop and maintain Ensemble RBAC refinement for internal and external systems
- Gather, validate, and translate client provisioning processes into operational requirements for future-state systems and processes
- Lead cross-functional initiatives for provisioning methodologies across front, middle, and back RCM processes
- Lead client provisioning meetings during year one and track progress and issues
- Continue as client subject matter expert through IAM/IT automation plan execution
- Formalize and document position-mapping details from clients to Ensemble and govern ongoing maintenance
- Communicate status, ideas, process improvements, and recommendations to stakeholders at all levels
Requirements
What you’ll need- Bachelor’s degree in IT, business administration, Finance, or related field
- Master’s degree (MBA, MHA, or MS in IT) preferred
- 10+ years of prior application analyst/support/product implementation experience in the healthcare RCM industry
- 10+ years in a role tied directly to RCM operational outcome success
- Advanced understanding of EMR architecture, including Epic, Cerner, and Meditech
- 10+ years’ experience with standard RCM software add-ons for financial clearance, clearinghouses, ordering systems, and/or document management systems
- Proven cross-functional collaboration in IT, Operations, Finance, and Compliance
- Intermediate understanding of Solventum360, SSI, Waystar, RevSpring, Availity, Medicare DDE, and Payor Portal processes
- Advanced technical skills with ServiceNow and related service delivery platforms
- Advanced Excel, Co-Pilot, and Claude data analytical ability
- Advanced data analysis and process QA ability
- Intermediate understanding of RPA, API, and HL7 integration methodologies
- Familiarity with IAM, networks, and security protocols
- Expert-level understanding of RCM operations across Front Cycle, Mid Cycle, and End Cycle
- Familiarity with operational HIS, Payroll, HR, and Finance systems
- Must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
- Must reside in and be authorized to work within the United States
Benefits
Comp & perks- Bonus Incentives
- Paid Certifications
- Comprehensive healthcare, time off, retirement, and well-being benefits
- Career advancement opportunities
- Professional development
- Tuition reimbursement
- Quarterly and annual incentive programs
- Work-life flexibility
- Remote work arrangement