Senior Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients receiving services at Ensemble Health Partners .

Posted 10/28/2026full-timeSimpsonville • South Carolina • United StatesSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access operations, including revenue cycle management, insurance verification, and compliance checks. Proficient in developing training materials and providing customer service within healthcare settings.

Highest-signal resume keywords

Revenue Cycle ManagementPatient Insurance ProcessesMedical TerminologyTraining DevelopmentCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksCPT CodesBenefit VerificationPoint-of-Service CollectionsAccount AuditsInsurance Eligibility ReviewOverlay Tool UsageStatistical Data ReportingPatient Pre-RegistrationABN Software

Soft Skills

InquisitiveOpenness to Innovation

Tools & Technologies

Quality Auditing SystemsReporting SystemsTelephone Switchboard

Industry Keywords

Patient AccessHealthcare ComplianceInsurance RequirementsEmergency ServicesRevenue Cycle

About the role

Key responsibilities & impact

Perform admitting duties for all patients receiving services at Ensemble Health Partners
Assign accurate MRNs and complete medical necessity or compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders using an overlay tool
Provide customer service measured by Press Ganey
Serve as the department SMART
Operate the telephone switchboard
Use quality auditing and reporting systems to ensure accounts are corrected
Develop training materials and programs for new hires
Provide continuing education to associates across the revenue cycle
Develop staff schedules within the patient access department
Provide on-call, after-hours support and guidance
Work unscheduled times to cover staffing issues when needed
Collect point-of-service payments in emergency, outpatient, and inpatient settings
Conduct account audits and provide statistical data to Patient Access Leadership
Explain consent forms, obtain signatures, and distribute patient education documents
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Pre-register patient accounts and obtain demographic and insurance information
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1 to 3 years of experience in a similar role
Associate degree or equivalent experience
Must reside and be authorized to work within the United States
Understanding of revenue cycle, including admission, billing, payments, and denials
Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Must be able to work on-site at Bon Secours - Five Forks Emergency Center in Simpsonville, SC
Must be inquisitive and demonstrate openness to innovation, including AI

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Professional development opportunities
Work-life flexibility