Senior Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/4/2026full-timePhiladelphia • Pennsylvania • United StatesSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including insurance verification, compliance checks, and revenue cycle management. Proficient in utilizing auditing systems and managing patient accounts to ensure accuracy and adherence to healthcare regulations.

Highest-signal resume keywords

Certified Healthcare Access Associate (CHAA)Certified Revenue Cycle Representative (CRCR)Patient Insurance Process KnowledgeRevenue Cycle UnderstandingMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksInsurance Information CollectionPatient Account Pre-registrationCPT Code KnowledgeQuality AuditingStatistical Data ReportingPoint-of-Service CollectionsABN Software ScreeningBenefit Data EntryCompliance Documentation

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

Overlay ToolAuditing and Reporting SystemsTelephone Switchboard

Certifications & Qualifications

Certified Healthcare Access Associate (CHAA)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

Patient AccessRevenue CycleHealthcare AdministrationInsurance EligibilityHealthcare Compliance

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions
Collect insurance information
Receive and process physician orders
Utilize an overlay tool
Operate the telephone switchboard for incoming, outgoing, and inter-office calls
Meet point-of-service goals
Use quality auditing and reporting systems to ensure accounts are corrected
Conduct account audits and provide statistical data to Patient Access leadership
Complete accurate and timely forms to meet audit standards
Pre-register patient accounts before patient visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial information
Collect point-of-service collections and past-due balances, including payment plan options
Explain general consent forms and obtain necessary signatures and witness names
Explain and distribute patient education and regulatory documents
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using ABN software and distribute/document ABNs and other designated forms

Requirements

What you’ll need

Certified Healthcare Access Associate (CHAA) and or CRCR, Certified Revenue Cycle Representative (Company Paid)
2-3 years of experience in patient access or leadership role
Understanding of revenue cycle including admission, billing, payments and denials
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Must be inquisitive and demonstrate openness to innovation including AI
Preferred: 2 Year/Associates Degree
Preferred specialty/major: Healthcare administration, business administration, or related field

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Professional development opportunities
Quarterly and annual incentive programs
Career Advancement
Work-Life Flexibility