Senior Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients receiving services .

Posted 10/12/2026full-timeJupiter • Florida • United StatesSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including insurance verification, revenue cycle management, and compliance checks. Proficient in developing training materials and providing education to staff while ensuring excellent customer service.

Highest-signal resume keywords

Revenue Cycle ManagementPatient Insurance ProcessesMedical TerminologyTraining DevelopmentCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Necessity ChecksCPT CodesPoint-of-Service CollectionsAccount AuditsInsurance Eligibility Verification

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

ABN SoftwareQuality Auditing SystemsTelephone Switchboard

Certifications & Qualifications

Associate Degree or Equivalent Experience

Industry Keywords

Patient AccessBillingPaymentsDenialsHealthcare Compliance

About the role

Key responsibilities & impact

Perform admitting duties for all patients receiving services
Assign accurate MRNs and complete medical necessity or compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders using an overlay tool
Provide excellent customer service and serve as the department SMART
Operate the telephone switchboard
Use quality auditing and reporting systems to ensure accounts are corrected
Develop training materials and programs for new hires
Provide continuing education to revenue cycle associates
Develop staff schedules within the patient access department
Provide on-call after-hours support and guidance
Work unscheduled times to cover staffing issues when needed
Collect point-of-service payments in emergency, outpatient, and inpatient settings
Conduct account audits and provide statistical data to Patient Access Leadership
Meet assigned point-of-service goals
Explain consent forms, obtain signatures, and distribute patient education documents
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Pre-register patient accounts and make inbound and outbound calls to obtain patient information
Screen medical necessity using ABN software and distribute and document designated forms

Requirements

What you’ll need

1 to 3 years in a similar position
Associate degree or equivalent experience
Understanding of revenue cycle including admission, billing, payments, and denials
Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Must be inquisitive and demonstrate openness to innovation, including AI
Must reside in and be authorized to work within the United States
Must be able to work on-site at Jupiter - Breast Center in Jupiter, Florida
Must be available for the full-time shift of 8:30am-7:30pm Monday-Friday

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development and relevant professional certification
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility