Senior Patient Access Specialist – 3rd Shift

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 11/6/2026full-timeFairfield • Ohio • United StatesSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including medical record management, insurance verification, and revenue cycle processes. Proficient in utilizing auditing systems and providing exceptional customer service in a healthcare setting.

Highest-signal resume keywords

Certified Healthcare Access Associate (CHAA)Certified Revenue Cycle Representative (CRCR)Patient Insurance ProcessesRevenue Cycle KnowledgeMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ManagementInsurance VerificationCPT CodingPatient Admission ProcessesQuality AuditingPoint-of-Service CollectionsAdvanced Beneficiary Notice (ABN) SoftwareData EntryBilling ProcessesCompliance Checks

Soft Skills

Customer ServiceAttention to DetailCommunicationTeam CollaborationOpenness to Innovation

Tools & Technologies

Overlay ToolTelephone SwitchboardAuditing SystemsReporting Systems

Certifications & Qualifications

Certified Healthcare Access Associate (CHAA)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

Patient AccessRevenue CycleHealthcare AdministrationInsurance EligibilityDemographic Information

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate medical record numbers (MRNs)
Complete medical necessity and compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders
Use an overlay tool and provide customer service
Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
Meet assigned point-of-service goals
Use quality auditing and reporting systems to ensure accounts are corrected
Conduct account audits and ensure forms are completed accurately and timely
Provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and other patient information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent and patient education forms, obtain signatures, and witness signatures
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using Advanced Beneficiary Notice (ABN) software
Distribute and document ABNs and other designated forms and pamphlets
Work full-time third shift, including on-call and weekend rotation

Requirements

What you’ll need

Certified Healthcare Access Associate (CHAA) and/or Certified Revenue Cycle Representative (CRCR) certification; company paid
2-3 years of experience in patient access or a leadership role
Understanding of revenue cycle, including admission, billing, payments, and denials
Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology, CPT, or procedure codes
Openness to innovation, including AI
2-year/Associate degree in healthcare administration, business administration, or a related field preferred

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Professional development opportunities