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Ensemble Health Partners

Senior Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for patients receiving services .

Posted 10/12/2026full-timeChillicothe • Ohio • United StatesSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access operations, including insurance verification, medical necessity checks, and revenue cycle management. Proficient in developing training materials and providing education to staff while ensuring compliance with health insurance requirements.

Highest-signal resume keywords
Revenue Cycle ManagementPatient Insurance ProcessesMedical TerminologyTraining DevelopmentCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Medical Necessity ChecksCPT CodesInsurance VerificationPoint-of-Service CollectionsAccount AuditsABN SoftwareBilling ProcessesData EntryStatistical ReportingPatient Registration
Soft Skills
Customer ServiceOpenness to InnovationCommunicationTeam CollaborationProblem Solving
Tools & Technologies
Overlay ToolQuality Auditing SystemsTelephone Switchboard
Industry Keywords
Health Insurance RequirementsAdmissionsBillingPaymentsDenialsPatient AccessCompliance ChecksDemographic InformationInsurance Plan CodesContinuing Education

About the role

Key responsibilities & impact
  • Perform admitting duties for patients receiving services
  • Assign accurate MRNs and complete medical necessity or compliance checks
  • Provide patient instructions and collect insurance information
  • Receive and process physician orders using an overlay tool
  • Provide customer service and serve as the department SMART
  • Operate the telephone switchboard
  • Use quality auditing and reporting systems to correct accounts
  • Develop training materials and programs for new hires
  • Provide continuing education to revenue cycle associates
  • Develop patient access staff schedules
  • Provide on-call, after-hours support and guidance
  • Work unscheduled times to cover staffing issues
  • Collect point-of-service payments and offer payment plan options
  • Conduct account audits and provide statistical data to Patient Access Leadership
  • Explain consent forms and obtain required signatures and witness names
  • Distribute patient education documents and designated forms
  • Review insurance eligibility responses and select applicable insurance plan codes
  • Enter benefit data to support point-of-service collections and billing processes
  • Pre-register patient accounts and obtain demographic and insurance information
  • Screen medical necessity using ABN software and distribute/document ABNs

Requirements

What you’ll need
  • 1 to 3 years in a similar position
  • Associate degree or equivalent experience
  • Understanding of revenue cycle, including admission, billing, payments, and denials
  • Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
  • Knowledge of health insurance requirements
  • Knowledge of medical terminology, CPT, or procedure codes
  • Ability to demonstrate openness to innovation, including AI
  • Must reside and be authorized to work within the United States
  • Must be able to work on-site at Adena - ARMC in Chillicothe, Ohio

Benefits

Comp & perks
  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
  • Professional development
  • Quarterly and annual incentive programs
  • Career advancement opportunities
  • Work-life flexibility
  • Reasonable accommodations for qualified individuals with disabilities