Senior Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients admitted for hospital services .

Posted 10/6/2026full-timeYoungstown • Ohio • United StatesSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations, including insurance verification, compliance checks, and revenue cycle management. Proficient in utilizing healthcare software and tools to enhance patient experience and operational efficiency.

Highest-signal resume keywords

Certified Healthcare Access Associate (CHAA)Certified Revenue Cycle Representative (CRCR)Patient Access ExperienceRevenue Cycle KnowledgeMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Admission DutiesMedical Necessity ChecksInsurance Information CollectionCPT Code KnowledgeBenefit Data EntryQuality AuditingStatistical Data ReportingPoint-of-Service CollectionsAdvanced Beneficiary Notice SoftwareDemographic Information Processing

Soft Skills

Communication SkillsAttention to DetailCustomer Service OrientationOpenness to Innovation

Tools & Technologies

Overlay ToolQuality Auditing SystemsHealthcare Software

Certifications & Qualifications

Certified Healthcare Access Associate (CHAA)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

Revenue CyclePatient AccessHealthcare AdministrationInsurance EligibilityCompliance

About the role

Key responsibilities & impact

Perform admitting duties for all patients admitted for hospital services
Assign accurate MRNs
Complete medical necessity and compliance checks
Provide patient instructions
Collect insurance information
Receive and process physician orders
Utilize an overlay tool
Operate the telephone switchboard for incoming, outgoing, and inter-office calls
Meet point-of-service goals
Use quality auditing and reporting systems to ensure accounts are corrected
Audit accounts and ensure forms are completed accurately and timely
Provide statistical data to Patient Access leadership
Pre-register patient accounts before visits
Make inbound and outbound calls to obtain demographic, insurance, and patient financial liability information
Collect point-of-service collections and past-due balances, including payment plan options
Explain consent forms and obtain and witness required signatures
Explain and distribute patient education and regulatory documents
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Screen medical necessity using Advanced Beneficiary Notice software
Distribute and document designated forms and pamphlets

Requirements

What you’ll need

Certified Healthcare Access Associate (CHAA) and/or Certified Revenue Cycle Representative (CRCR), company paid
2 Year/Associates Degree preferred
Preferred major in healthcare administration, business administration, or related field
2-3 years of experience in patient access or leadership role
Understanding of revenue cycle, including admission, billing, payments, and denials
Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Openness to innovation, including AI
Must reside in and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional development
Professional certification relevant to the field for each associate
Quarterly and annual incentive programs