Senior Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for patients receiving services .

Posted 10/14/2026full-timeGreenville • South Carolina • United StatesSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue cycle management, including patient admissions, billing, and insurance verification. Proficient in medical terminology and compliance checks, with a focus on customer service and staff training.

Highest-signal resume keywords

Revenue Cycle ManagementPatient AdmissionsInsurance VerificationMedical TerminologyCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ManagementCPT CodesABN SoftwareQuality AuditingStatistical ReportingPayment ProcessingCompliance ChecksPatient EducationInsurance Plan CodesBenefit Data Entry

Soft Skills

Customer ServiceTraining DevelopmentCommunicationProblem SolvingTeam Collaboration

Tools & Technologies

Overlay ToolTelephone SwitchboardQuality Auditing Systems

Industry Keywords

Health InsurancePatient AccessRevenue CycleAuthorizationsBenefits Verification

About the role

Key responsibilities & impact

Perform admitting duties for patients receiving services
Assign accurate medical record numbers and complete medical necessity or compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders using an overlay tool
Provide customer service and serve as the department SMART
Operate the telephone switchboard
Use quality auditing and reporting systems to correct accounts
Develop training materials and programs for new hires
Provide continuing education to revenue cycle associates
Develop staff schedules within the patient access department
Provide on-call, after-hours support and guidance
Work unscheduled times to cover staffing issues when needed
Collect point-of-service payments and offer payment plan options
Conduct account audits and provide statistical data to Patient Access Leadership
Explain consent and patient education forms and obtain required signatures
Review insurance eligibility, select insurance plan codes, and enter benefit data
Pre-register patient accounts and make inbound and outbound calls to obtain patient information
Screen medical necessity using ABN software and distribute required forms

Requirements

What you’ll need

1 to 3 years of job experience
Associate degree or equivalent experience
Understanding of revenue cycle including admission, billing, payments, and denials
Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Openness to innovation, including AI
Must reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional development opportunities
Professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Work-life flexibility
Career advancement opportunities