Senior Patient Access Specialist

Ensemble Health Partners

. Perform admitting duties for all patients receiving services at Ensemble Health Partners .

Posted 10/5/2026full-timeOwasso • Oklahoma • United StatesSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue cycle management, including patient admissions, billing processes, and insurance verification. Proficient in developing training materials and providing customer service within healthcare settings.

Highest-signal resume keywords

Revenue Cycle ManagementPatient AdmissionsInsurance VerificationMedical TerminologyTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ManagementCPT CodingBenefit Data EntryQuality AuditingStatistical ReportingCompliance ChecksPoint-of-Service CollectionsAdvanced Beneficiary Notice SoftwareInsurance Plan Code SelectionPatient Education Documentation

Soft Skills

Customer ServiceTeam CollaborationCommunicationProblem-SolvingAdaptability

Tools & Technologies

Overlay ToolTelephone SwitchboardQuality Auditing SystemsReporting Systems

Industry Keywords

HealthcarePatient AccessInsurance ProcessesAuthorizationsBenefits Verification

About the role

Key responsibilities & impact

Perform admitting duties for all patients receiving services at Ensemble Health Partners
Assign accurate medical record numbers and complete medical necessity or compliance checks
Provide patient instructions and collect insurance information
Receive and process physician orders using an overlay tool
Provide excellent patient, client, and colleague customer service
Serve as the SMART for the department
Operate the telephone switchboard and relay calls
Use quality auditing and reporting systems to ensure accounts are corrected
Develop training materials and programs for new hires
Provide continuing education to associates across revenue cycle functions
Develop staff schedules within the patient access department
Provide on-call, after-hours support and guidance, including covering unscheduled staffing needs
Collect point-of-service payments in emergency, outpatient, and inpatient settings
Conduct account audits and provide statistical data to Patient Access Leadership
Explain consent and patient education forms, obtain signatures, and document witnesses
Review insurance eligibility responses and select applicable insurance plan codes
Enter benefit data to support point-of-service collections and billing processes
Pre-register patient accounts and make inbound and outbound calls to obtain patient and insurance information
Screen medical necessity using Advanced Beneficiary Notice software and distribute required forms
Perform other job-related duties as required by the supervisor

Requirements

What you’ll need

1 to 3 years of job experience
Associate degree or equivalent experience
Understanding of revenue cycle, including admission, billing, payments, and denials
Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Openness to innovation, including AI
Must reside in and be authorized to work within the United States
Ability to work on-site at Ardent - Bailey Medical Center in Owasso, Oklahoma
Ability to work the ER Lead Monday through Friday, 13:30–22:00, with an on-call rotation

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional development
Quarterly and annual incentive programs
Work-life flexibility
Reasonable accommodations for qualified individuals with disabilities