Senior Public Benefit Specialist

Ensemble Health Partners

. Interview uninsured and under-insured patients to determine eligibility for state Medicaid benefits or local financial assistance programs .

Posted 10/30/2026full-timeJupiter • Florida • United StatesSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient eligibility determination for Medicaid and financial assistance programs, with a strong understanding of revenue cycle processes, insurance requirements, and medical terminology. Capable of effectively communicating with patients and collaborating with healthcare partners to ensure accurate application submissions and timely billing.

Highest-signal resume keywords

Patient Eligibility DeterminationRevenue Cycle KnowledgeInsurance ProcessesPatient Access ExperienceCRCR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medicaid BenefitsApplication ProcessesBilling and PaymentsBenefits VerificationMedical TerminologyCPT CodesInsurance RequirementsFinancial Assistance ProgramsDocumentation in Patient Accounting SystemsFollow-Up on Applications

Soft Skills

CommunicationCollaborationOpenness to Innovation

Certifications & Qualifications

CRCR

Industry Keywords

Healthcare IndustryPatient AccessManaged CareCall Center ExperienceState and Federal Program Requirements

About the role

Key responsibilities & impact

Interview uninsured and under-insured patients to determine eligibility for state Medicaid benefits or local financial assistance programs
Assist with application processes to facilitate accurate and appropriate submissions
Follow up on submitted applications through determination
Review referred patients for program eligibility opportunities and coordinate application processes
Communicate with patients to obtain required application documents
Update applicable insurance information and ensure timely billing or adjustment posting
Document relevant actions and communications in assigned patient accounting systems
Maintain working knowledge of state and federal program requirements and share information with colleagues and supervisors
Develop and maintain working relationships with county, state, and federal Medicaid caseworker partners
Collaborate with revenue cycle departments and associates
Perform other duties as assigned

Requirements

What you’ll need

1-2 years of experience in the healthcare industry, interacting with patients regarding hospital financial issues
Must demonstrate openness to innovation, including AI
Understanding of Revenue Cycle including admission, billing, payments and denials
Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
Knowledge of health insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Patient Access experience with managed care/insurance and Call Center experience highly preferred
High School Diploma or GED
Combination of post-secondary education and experience may be considered in lieu of a degree
CRCR within 9 months of hire (Company Paid)
Must reside and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional certification relevant to the associate’s field
Quarterly and annual incentive programs for employees who go beyond expectations
Work-Life Flexibility
Professional development opportunities