Senior Specialist, Financial Navigating

Ensemble Health Partners

. Guide patients through their financial journey during their stay and up to 30 days post-discharge .

Posted 11/2/2026full-timePocatello • Idaho • United StatesSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial counseling, Medicaid eligibility, and patient access processes while effectively communicating and collaborating with healthcare teams to enhance patient financial experiences.

Highest-signal resume keywords

Financial CounselingMedicaid EligibilityPatient Access ExperienceRevenue Cycle KnowledgeCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Assistance ApplicationsPoint-Of-Service CollectionsPatient ScreeningDenial ReviewWorkqueues/Worklists Management

Soft Skills

Problem-SolvingCommunicationCollaborationPatient EducationProcess Improvement

Industry Keywords

Public Benefits AdvocacyPatient Financial JourneyHealthcare Revenue CycleIn-House Review CallsPatient Care Continuity

About the role

Key responsibilities & impact

Guide patients through their financial journey during their stay and up to 30 days post-discharge
Serve as the onsite point person for patients to reduce confusion across financial services
Screen self-pay patients at bedside
Complete and submit Medicaid, disability, and financial assistance applications
Triage and resolve patient financial questions
Provide patient education
Perform onsite patient rounding
Verify or secure coverage and complete in-house patient screenings
Prepare for and help lead daily and/or weekly in-house review calls
Create estimates and manage point-of-service collections
Meet productivity and department KPIs
Financially clear each patient
Ensure continuity on challenging in-house cases
Provide face-to-face support throughout the patient care journey
Provide real-time feedback and issue resolution
Escalate identified financial process gaps
Communicate and collaborate with case management, social workers, physician liaisons, and other personnel
Facilitate process improvement projects
Perform other duties as assigned

Requirements

What you’ll need

3 to 5 years of job experience
Bachelor’s degree or equivalent experience
Experience in multiple areas of the revenue cycle preferred, including financial counseling, customer service, public benefits/Medicaid advocacy/eligibility, state case/eligibility specialist, or applicable roles
Prior Patient Access or physician-based experience is a plus
Knowledge of public benefits eligibility, Medicaid screening, and/or financial assistance
Knowledge of financial counseling, workqueues/worklists, point-of-service collections, and denial review
Knowledge of client-specific payment models
Critical thinking and problem-solving skills
Knowledge of revenue cycle areas and processes
Openness to innovation, including AI
Must reside in and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
Professional certification relevant to the associate’s field
Quarterly and annual incentive programs
Career advancement opportunities
Work-life flexibility
Professional development
Reasonable accommodations for qualified individuals with disabilities