Supervisor, Patient Access – Pre-Access

Ensemble Health Partners

. Organize and coordinate assigned staff activities to ensure safe, effective, appropriate, and fiscally responsible work .

Posted 10/1/2026full-timeClarion • Pennsylvania • United StatesJunior💰 $47,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Patient Access management, including staff training, performance monitoring, and process implementation. Proficient in healthcare registration, insurance verification, and revenue cycle management.

Highest-signal resume keywords

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)Staff Training and DevelopmentHealthcare Registration and Billing KnowledgeAnalytical Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Metrics TrackingStaff Scheduling CoordinationUpfront Collection ProcessesProcess ImplementationHealthcare Compliance

Soft Skills

LeadershipCommunicationCustomer ServiceCoachingProblem Solving

Tools & Technologies

Microsoft OfficeTime and Attendance System

Certifications & Qualifications

Certified Healthcare Access Management (CHAM)Certified Revenue Cycle Representative (CRCR)

Industry Keywords

Patient AccessHealthcare ManagementRevenue CycleInsurance VerificationHospital Billing

About the role

Key responsibilities & impact

Organize and coordinate assigned staff activities to ensure safe, effective, appropriate, and fiscally responsible work
Handle and solve problems related to the assigned area
Coordinate registration and pre-registration duties
Train, coach, and develop Patient Access staff
Monitor daily productivity and communicate with staff
Track and report department performance metrics, including point of service, wait times, overtime, and productivity
Assign and coordinate staff schedules, rotations, time off, and call-offs
Track and monitor upfront collection processes; assign goals and provide coaching or corrective action
Participate in on-call rotation covering days, nights, and weekends as necessary
Assist with department processes, procedures, audits, staff evaluations, and education
Act as a resource for staff and ancillary departments and promote excellent customer service
Manage assigned process implementation and change projects; report to Patient Access Leadership
Participate in facility activities and meetings
Maintain the time and attendance system
Work in designated department areas as needed

Requirements

What you’ll need

1 to 3 years of job experience
Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
2 Year/Associate degree or 4 year/Bachelor’s Degree
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others
High degree of analytical ability
Working knowledge of Microsoft Office
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Must reside in and be authorized to work within the United States

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits, including healthcare, time off, retirement, and well-being programs
Career Advancement
Professional development opportunities
Quarterly and annual incentive programs
Work-Life Flexibility
Recognition programs
Reasonable accommodations for qualified individuals with disabilities