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RCM Implementation Consultant II
Ensora Health. Support customer onboarding and implementation activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system implementation and revenue cycle management, with a strong focus on optimizing workflows and enhancing customer experience through technology and process improvements.
Highest-signal resume keywords
System ImplementationRevenue Cycle Management (RCM)Healthcare OperationsProcess ImprovementCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing Rules ConfigurationPayer SetupClaim WorkflowsClaim ValidationDocumentationWorkflow AnalysisData AnalysisAutomationAI-Enabled SolutionsDetail Orientation
Soft Skills
Organizational SkillsCommunication SkillsProblem-Solving SkillsAdaptabilityTime Management
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Healthcare TechnologyRevenue Cycle WorkflowsImplementation ActivitiesCustomer OnboardingOperational Efficiency
About the role
Key responsibilities & impact- Support customer onboarding and implementation activities
- Configure billing rules, payer setup, and claim workflows
- Partner with customers to understand current-state workflows and recommend system configurations
- Troubleshoot and resolve standard system and process issues, escalating complex challenges
- Assist with claim validation and identification of rejections, denials, and processing errors
- Document implementation activities, workflows, decisions, and system configurations
- Communicate with customers, project stakeholders, and internal teams throughout implementations
- Monitor implementation milestones and support project deliverables
- Identify opportunities to improve implementation processes, streamline workflows, and enhance customer experience
- Use technology, analytics, automation, and AI-enabled tools to improve efficiency and optimize implementation results
- Stay current on industry trends, healthcare technology advancements, and revenue cycle best practices
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- 2 or more years of experience
- Experience with system implementation, revenue cycle management (RCM), or healthcare operations
- Understanding of revenue cycle workflows and processes
- Strong organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Demonstrated ability to learn new technologies, systems, and processes quickly
- Strong critical thinking skills
- Detail-oriented approach with commitment to accuracy in system configuration, validation, and documentation
- Proven problem-solving skills
- Experience identifying opportunities for process improvement and operational efficiency
- Interest in technology, automation, and AI-enabled solutions
- Ability to adapt to evolving systems, tools, and business needs
Benefits
Comp & perks- Equal opportunity employer
- Confidential handling of applicant information according to EEO guidelines
- Option to opt out of BrightHire interview recording without impact on candidacy
- Confidential interview recordings
- Diversity, Equity, Inclusion, and Belonging initiatives