Junior Technical Onboarding Specialist

Enteractive

. Assist clients and partners throughout the onboarding process .

Posted 11/11/2026full-timeMaltaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates a solid understanding of REST APIs, databases, and software integrations while providing technical guidance and support during client onboarding. Exhibits strong analytical, troubleshooting, and communication skills to enhance onboarding processes and ensure seamless integration experiences.

Highest-signal resume keywords

REST APIsSQLTechnical SupportClient OnboardingProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

REST APIsSQLSoftware IntegrationsTroubleshootingTechnical DocumentationWorkflow AutomationNetworking ConceptsSecurity ProtocolsPostmanPython

Soft Skills

Analytical SkillsAttention to DetailClient-Focused ApproachCollaborative AttitudeExcellent Communication Skills

Tools & Technologies

CRM PlatformsRabbitMQKafkaFTP/SFTPWebhooks

Industry Keywords

Onboarding ProcessIntegration IssuesTechnical GuidanceImplementation CoordinationEnteractive's (Re)Activation Cloud

Tech Stack

Tools & technologies

CloudKafkaPythonRabbitMQSQL

About the role

Key responsibilities & impact

Assist clients and partners throughout the onboarding process
Support setup, configuration, testing, and troubleshooting of third-party integrations
Act as a point of contact during onboarding and provide technical guidance, updates, and support
Investigate integration issues and collaborate with internal teams and external partners to identify solutions
Work with technical, product, and commercial teams to coordinate successful implementations
Maintain technical documentation
Contribute to improving onboarding and integration processes
Help deliver seamless onboarding and integration experiences for clients and partners using Enteractive's (Re)Activation Cloud platform

Requirements

What you’ll need

Basic understanding of REST APIs, databases, and software integrations
Good analytical, troubleshooting, and problem-solving skills
Excellent written and verbal communication skills in English
Strong organisational skills and attention to detail
Client-focused approach
Collaborative attitude and confidence communicating with technical and non-technical stakeholders
Willingness to learn new technologies, take initiative, and develop professionally
Previous knowledge or exposure to REST APIs, JSON, webhooks, Postman, SQL, databases, CRM platforms, workflow automation, networking concepts, FTP/SFTP, ports, security protocols, RabbitMQ, Kafka, PowerShell, or Python is advantageous but not essential
Experience in technical support, software implementation, or client onboarding is advantageous but not essential
Previous experience in a similar role is not essential

Benefits

Comp & perks

Complimentary freshly prepared breakfast and lunch at the office, Monday to Friday
Mental health support
Mental health allowance
Learning and development opportunities
Regular team-building activities
Company events and Friday socials
Complimentary coffee, tea and snacks throughout the day
Relaxation area with a PlayStation and ping pong table
People-first culture
Collaborative engineering environment