Carrier Relations Manager

Entrata

. Own end-to-end relationships with insurance carriers and MGAs across HO4 renters, master policy, and device insurance lines .

Posted 9/29/2026full-timeUnited StatesMid-LevelSenior💰 $88,000 - $142,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing relationships with insurance carriers and MGAs, with a strong focus on personal lines insurance, contract negotiation, and performance analysis. Proficient in compliance with state licensing requirements and adept at leveraging analytical skills to optimize carrier partnerships and program health.

Highest-signal resume keywords

Insurance Carrier ManagementContract NegotiationPerformance Data AnalysisState Insurance LicensingPersonal Lines Insurance Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Carrier Relationship ManagementContract Terms NegotiationLoss Ratio AnalysisRetention Metrics MonitoringPerformance Metrics ReportingRisk Data EvaluationAPI Integration CoordinationCommission Agreement NegotiationRegulatory CompliancePersonal Lines Insurance Knowledge

Soft Skills

Excellent Communication SkillsAnalytical SkillsTask PrioritizationStakeholder InteractionWorkload Management

Tools & Technologies

GenAI ToolsCarrier Systems IntegrationPolicy Data Feeds

Certifications & Qualifications

Insurance License

Industry Keywords

MGA OperationsPersonal Lines Market TrendsInsurance Carrier AppetiteRegulatory ChangesHigh-Stress Environment

About the role

Key responsibilities & impact

Own end-to-end relationships with insurance carriers and MGAs across HO4 renters, master policy, and device insurance lines
Source, evaluate, and onboard new carrier partners based on appetite, pricing competitiveness, and geographic coverage needs
Negotiate contract terms, commission schedules, and binding authority agreements
Monitor loss ratios, retention, complaint ratios, and other book performance metrics
Serve as the primary escalation point for carrier-side service, claims, or underwriting issues
Partner with Compliance and Legal on state licensing, appointments, and admitted/non-admitted carrier requirements
Coordinate with Product and Engineering on carrier system integrations, rating updates, policy data feeds, and API connections
Track and report carrier performance, commission accruals, and program health to leadership
Stay current on personal lines market trends, carrier appetite shifts, and regulatory changes
Represent Entrata at carrier and industry meetings, conferences, and renewal negotiations
Establish, grow, and optimize strategic partnerships with insurance carriers and MGAs
Evaluate financial and operational risk data to guide action
Manage cross-functional alignment with technical, product, and legal teams
Act as an internal expert on personal lines insurance market changes and regulatory updates
Report to the Head of Insurance

Requirements

What you’ll need

4+ years of experience in insurance carrier management, MGA operations, or agency management, with direct experience in personal lines such as renters or homeowners insurance
Demonstrated experience negotiating carrier contracts and commission agreements
Working knowledge of state insurance licensing and appointment requirements
Strong analytical skills with the ability to interpret loss ratio, retention, and performance data
Excellent written and verbal communication skills
Insurance license, or willingness to obtain one within the first 90 days
Ability to manage multiple carrier relationships and competing priorities
Ability to prioritize tasks, meet deadlines, and manage workload efficiently
Ability to work in a fast-paced and high-stress environment
Professional interaction with internal and external stakeholders
Ability to use company-approved GenAI tools and audit AI outputs for accuracy, brand alignment, and hallucinations
Adherence to AI security protocols and protection of proprietary and personally identifiable information
Ability to craft clear, context-rich prompts
Must reside in an eligible hiring state: Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, or Illinois for exempt roles

Benefits

Comp & perks

Flexible and transparent culture with remote and hybrid work options
Generous vacation time
Frequent company recharge days
Comprehensive medical, dental, and vision coverage, including fertility benefits, for eligible employees and families
HSA/FSA options
Employer-paid disability benefits
401(k) or similar retirement plans with employer matching for eligible employees
Wellness initiatives supporting physical and mental well-being
Onsite gym at HQ
Gym memberships
Mental health resources
Wellness challenges
Employee assistance programs
Entrata Cares volunteerism, charity events, and community giving opportunities
Exclusive Previ cell phone plan
Discounts on services and local business partnerships
Bi-annual swag drops