Utility Operations Associate – CTH 6 Months

Entrata

. Drive best practice sharing and ensure continuous improvement initiatives in the process.

Posted 10/23/2026contractRemote • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong data analysis capabilities, attention to detail, and proficiency in Microsoft Excel, while effectively communicating in English and adapting to a fast-paced, cross-functional environment.

Highest-signal resume keywords

Data AnalysisMicrosoft ExcelCommunication SkillsAttention To DetailTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryData VisualizationData CompilationProcess ImprovementMetrics ManagementBill ProcessingFollow-Up AnalysisRecord UpdatingTrend IdentificationProblem Solving

Soft Skills

Self-StarterAdaptabilityProfessional DemeanorDetail OrientedTeam Player

Certifications & Qualifications

Manual Testing CertificationAutomated Testing Certification

Industry Keywords

Back OfficeCorporateMNCFast-Paced EnvironmentShift WorkBusiness Language

About the role

Key responsibilities & impact

Drive best practice sharing and ensure continuous improvement initiatives in the process.
Timely communicate information using appropriate communication methods, including Scrum and email.
Meet metrics such as working hours, CPA, absenteeism, TAT, and defects.
Regularly update process changes and address process queries/scrums.
Manage internal targets and meet deadlines.
Review and verify source materials for accuracy and completeness; follow up to correct or complete data.
Compile, sort, count, enter, and record data from electronic source materials.
Update records by deleting, changing, merging, or adding data to files.
Deliver results in a high-pressure, fast-paced environment.
Work independently and take individual responsibility.
Focus on solutions, identify drivers in data, and complete projects requiring data analysis, data entry, and presentations.
Identify relevant trends, perform follow-up analysis, and prepare visualizations.
Evaluate training needs related to soft skills and process requirements when needed.

Requirements

What you’ll need

Graduate in any Stream.
At least 1-4 years work experience in Back Office - Corporate/MNC Or Any equivalent combination of experience, training, and/or education. Bill Processing experience is an added advantage.
Proven ability to deliver complex data analysis and reports. Eye for details is essential.
Basic Knowledge of MS Office (Microsoft Excel). Knowledge of basic computer operations.
Self-starter – must be productive with minimal direction, should have the adaptability to the frequent system changes.
Ability to work in a fast-paced, technical, cross-functional environment.
Ability to communicate in Business Language (English) effectively verbally and in Writing.
Quick learning, Detail oriented.
Formulate logical and objective conclusions. Recognize alternatives and their implications.
Must be a team player and Professional demeanor.
Ready to Work in Shifts (Night Shift) and 24/7 if required.
Advanced Excel will be an added advantage.
Any manual or automated testing course certification.

Benefits

Comp & perks

Contract-to-hire arrangement
Equal employment opportunity and inclusive workplace
Diverse and inclusive team environment