Bilingual Dental Patient Coordinator

Entrepreneur Cooperative

. Serve as a primary contact for patients through phone calls, email, and text messaging .

Posted 10/14/2026full-timeRemote • ColombiaJunior💰 $1,280 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in dental administration, including appointment scheduling, insurance verification, and patient communication in both English and Spanish. Proficient in maintaining accurate patient records and handling sensitive information in compliance with HIPAA regulations.

Highest-signal resume keywords

Fluent In English And SpanishDental Practice Management SoftwareAppointment SchedulingInsurance VerificationPatient Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dental AdministrationInsurance CoordinationData EntryPatient RegistrationBilling ActivitiesAppointment ManagementInsurance Claims Follow-UpPayment PostingHIPAA ComplianceElectronic Patient Records

Soft Skills

Strong Communication SkillsOrganizational SkillsAttention To DetailAbility To Work IndependentlyProfessionalism

Tools & Technologies

DentrixEaglesoftOpen DentalDental Practice Management Systems

Industry Keywords

U.S. Dental AdministrationHealthcare AdministrationPatient EngagementTreatment Follow-UpAdministrative Workflows

About the role

Key responsibilities & impact

Serve as a primary contact for patients through phone calls, email, and text messaging
Manage incoming inquiries and conduct outbound calls when follow-up is needed
Communicate with English- and Spanish-speaking patients
Provide appointment reminders and follow up regarding scheduled treatments
Address routine questions and help patients navigate administrative processes
Coordinate patient appointments, including new bookings, confirmations, cancellations, and rescheduling
Maintain accurate provider calendars and appointment information
Assist with scheduling adjustments and communicate updates to patients and the dental team
Review and verify patient insurance eligibility and benefits
Gather coverage information and confirm insurance details before visits
Assist with dental billing activities and payment posting
Support insurance claims follow-up and related documentation
Help patients understand routine insurance and payment information
Assist with patient registration, intake information, and demographic updates
Enter and update information in dental practice management systems
Maintain organized and accurate electronic patient records
Complete administrative tasks, data entry, and routine reporting
Coordinate with internal staff to address patient requests
Handle sensitive patient information in accordance with HIPAA requirements

Requirements

What you’ll need

Fluent English and Spanish, both written and spoken
Advanced English proficiency (C1 or higher)
At least 1–2 years of relevant experience in U.S. dental administration, healthcare administration, dental reception, medical scheduling, or insurance coordination
Familiarity with dental office procedures and patient-facing administrative workflows
Experience supporting appointment scheduling and insurance verification
Knowledge of dental practice management software, such as Dentrix, Eaglesoft, Open Dental, or comparable platforms
Strong telephone communication and patient service skills
Ability to handle several administrative responsibilities while maintaining accuracy
Excellent organizational skills and attention to detail
Understanding of patient confidentiality and HIPAA-compliant information handling
Ability to work independently and communicate effectively with a remote team
Clear, professional spoken English with a neutral accent
Previous experience supporting a U.S.-based dental office remotely
Experience with insurance claims follow-up, payment posting, and patient billing inquiries
Familiarity with patient engagement and treatment follow-up processes

Benefits

Comp & perks

Work 100% remotely while supporting a U.S.-based dental practice
Build specialized experience in dental administration and patient coordination
Use bilingual communication skills in a patient-facing healthcare environment
Gain exposure to dental scheduling, insurance verification, and office operations
Meaningful role supporting patient satisfaction and clinic efficiency