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Billing Specialist
ENTRUST Solutions Group. Investigate and resolve billing discrepancies or issues raised by customers, internal stakeholders, or third-party vendors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing discrepancy resolution and account reconciliation while maintaining accurate billing records. Proficient in responding to customer inquiries and ensuring timely communication.
Highest-signal resume keywords
Billing Discrepancy ResolutionAccount ReconciliationCustomer Inquiry ResponseMicrosoft Excel ProficiencyDeltek VantagePoint Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing Record MaintenanceAccount Accuracy VerificationData EntryCustomer Information UpdatingDiscrepancy Investigation
Soft Skills
Professional CommunicationProblem-SolvingAttention to DetailCustomer Service Orientation
Tools & Technologies
Microsoft WordMicrosoft OutlookMicrosoft TeamsDeltek VantagePoint
Certifications & Qualifications
High School Diploma or Equivalent
About the role
Key responsibilities & impact- Investigate and resolve billing discrepancies or issues raised by customers, internal stakeholders, or third-party vendors
- Reconcile customer accounts to ensure accuracy and completeness of billing records
- Maintain accurate billing records and update customer information in the billing system
- Respond to billing inquiries, clarify billing details, and address customer concerns in a timely and professional manner
Requirements
What you’ll need- High school diploma or equivalent
- Strong computer proficiency, including Microsoft Word, Outlook, Teams, and Excel
- Deltek VantagePoint preferred
Benefits
Comp & perks- Generous paid time off and benefits
- 401(k) retirement program with a company match
- Career development programs
- Tuition reimbursement
- Flexible work schedule