Credit Balance Supervisor

Envision Radiology

. Lead and manage the strategic direction of credit balance functions .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $51,960 - $64,950 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing credit balance functions within healthcare billing, focusing on optimizing revenue cycle performance, compliance, and team leadership. Proficient in analyzing billing accuracy, resolving complex issues, and implementing process improvements.

Highest-signal resume keywords

Healthcare Billing ExperienceManagement ExperienceKnowledge of Coding and Third-Party Payer BillingStaff SupervisionMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit Balance ManagementBilling Operations OversightPayment AnalysisRevenue OptimizationProcess ImprovementTrend DetectionStaffing ForecastingPerformance ManagementCompliance MaintenanceProblem Solving

Soft Skills

Detail-OrientedSelf-MotivatedTeam PlayerStrong Communication SkillsProfessional Demeanor

Industry Keywords

HealthcareBilling Cycle PerformanceCredit Balance AccountsPayer SystemsMerchant VendorsCompliance PoliciesEnvision's Code of ConductTraining and CommunicationStaff EngagementFast-Paced Environment

About the role

Key responsibilities & impact

Lead and manage the strategic direction of credit balance functions
Optimize efficiencies and minimize over-collection of revenue
Assign and supervise work related to credit balance accounts
Oversee day-to-day billing operations
Analyze and review the payment portion of billing services for accuracy and timeliness
Monitor patient accounts to identify causes of credit balance errors
Collaborate with leadership and department managers to optimize revenue and billing cycle performance
Provide daily leadership and operational support to the credit balances team
Supervise credit balance systems, sources, staff, workflow, and staffing schedules
Serve as an escalation source and resource for the team and other departments
Manage balance reallocations and refunds
Maintain compliance, policies, training, communication, and team engagement
Research, detect trends, and resolve complex credit balance issues involving internal systems, payer systems, and merchant vendors
Identify process improvements and standardization opportunities
Forecast staffing needs and partner with Human Resources on candidate interviews and selection
Manage performance and hiring for the Billing Services-Credit Balance/Refunds team

Requirements

What you’ll need

Three plus years’ experience in healthcare billing
Strong working knowledge of coding, third-party payer billing requirements, authorizations, and collections
Previous management experience required
Experience in staff supervision
Knowledge of medical terminology
Detail-oriented, self-motivated, problem solver, and team player
Ability to navigate multiple computer screens and browsers quickly and accurately
Ability to excel in a very fast-paced team environment
Ability to continuously exceed company and customer expectations
Strong communication skills and professional demeanor
Bachelor’s Degree in Business, Finance, or Healthcare preferred, or equivalent education, training, and experience
Must comply with Envision’s Code of Conduct and Compliance Policies and attend annual Compliance training

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Company-matched 401(k) plan
Employee Stock Ownership Plan
Paid time off
Paid holidays
Employee Assistance Program
Full-time employment
Remote work arrangement