Patient Care Coordinator

Envision Radiology

. Process all queues in a timely and efficient manner while adhering to process and compliance requirements .

Posted 11/12/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $19 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling and pre-registration processes while ensuring compliance with healthcare regulations. Excels in communication and collaboration with patients and healthcare professionals to optimize scheduling efficiency.

Highest-signal resume keywords

Patient SchedulingCustomer Service ExperienceCompliance AdherenceCommunication SkillsProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Pre-RegistrationClinical ScreeningInsurance AuthorizationAppointment ReschedulingScheduling Optimization

Soft Skills

Detail OrientedSelf-MotivatedTeam PlayerEmpathyProfessional Demeanor

Tools & Technologies

Scheduler GridComputer Navigation

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare EnvironmentCompliance PoliciesPatient Safety

About the role

Key responsibilities & impact

Process all queues in a timely and efficient manner while adhering to process and compliance requirements
Use the Scheduler Grid to pre-register and schedule patients through inbound and outbound calls
Communicate collaboratively, kindly, and empathetically with patients, physicians, and co-workers
Conduct pre-registration and clinical screening during patient interactions
Ask screening questions to ensure patient safety and assist with obtaining insurance authorization
Communicate authorization status, benefits, and payment options
Reschedule and cancel appointments as needed
Support company scheduling optimization and cancellation reduction efforts
Facilitate communication between Centers and prospective patients
Serve as a regional support function to help patients get scheduled and seen promptly

Requirements

What you’ll need

Three plus years’ experience in customer service – healthcare environment preferred
Detail oriented, self-motivated, a problem solver and a team player
Ability to navigate multiple computer screens and browsers quickly and accurately
Ability to excel in a very fast-pace team environment
Ability to continuously “exceed” company and customer expectation
Strong communication skills & professional demeanor
Minimum of High School diploma or equivalent (GED)
Adheres to Envision’s Code of Conduct and Compliance Policies
Attends annual Compliance training as set forth by the Company

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Company Matched 401k Plan
Employee Stock Ownership Plan
Paid Time Off
Paid Holidays
Employee Assistance Program
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions