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E
Patient Administrative Coordinator
Envita Medical Center. Participate in daily morning planning sessions and end-of-day debriefs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in EMR systems and Microsoft Office, with strong communication and organizational skills to effectively manage patient interactions and administrative tasks. Knowledge of HIPAA and OSHA compliance standards is essential for maintaining regulatory adherence in a medical environment.
Highest-signal resume keywords
EMR System ProficiencyMicrosoft Office ProficiencyHIPAA Compliance KnowledgeOrganizational SkillsPatient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EMR SystemsMicrosoft OfficeLab Order ProcessingTask ManagementData TrackingPatient EducationAppointment SchedulingBilling CoordinationLab Kit PreparationRequisition Form Management
Soft Skills
Strong CommunicationDetail-OrientedMultitaskingTeam PlayerAdaptability
Tools & Technologies
Practice FusionMicrosoft TeamsOutlookSharePointPlannerIntermedia UniteSalesforceTrainual
Industry Keywords
HIPAAOSHAPatient CareAdministrative SupportPhlebotomyLabCorpSonora QuestSOPs
About the role
Key responsibilities & impact- Participate in daily morning planning sessions and end-of-day debriefs
- Engage with patients in-person, via phone, and through email
- Provide timely updates and patient handouts
- Collaborate with phlebotomy, nursing, physicians, billing, and external lab representatives
- Utilize lab quotes to ensure accurate draw orders
- Navigate the EMR system, including patient chart updates and order verifications
- Prepare lab kits and requisition forms for in-clinic and remote phlebotomy
- Maintain and update task planners, assigning, monitoring, and auditing task progress
- Track lab results using lab portals and spreadsheets and follow up on delayed or missing results
- Communicate pertinent updates to care teams
- Coordinate quoting and billing for out-of-pocket labs
- Process lab orders according to LabCorp, Sonora Quest, and specialty lab requirements
- Educate patients on lab processes and requisition forms
- Manage and schedule external referrals per physician orders
- Design, prepare, and distribute appointment cards
- Support phones, scanning, uploading, filing, and other administrative duties
- Utilize Practice Fusion, Microsoft Teams, Outlook, SharePoint, Planner, Intermedia Unite, Salesforce, and Trainual
- Respond to real-time updates and requests
- Adhere to HIPAA, OSHA, internal policies, SOPs, and employee handbook regulations
Requirements
What you’ll need- 1–2 years of experience in a medical or administrative support role
- Strong communication and organizational skills
- Proficient in EMR systems and Microsoft Office (Outlook, Teams, Excel)
- Detail-oriented with the ability to multitask in a fast-paced environment
- Team player with a patient-first mindset
- Comfortable adapting to evolving responsibilities
- Knowledge of HIPAA and OSHA compliance standards
- Flexibility, initiative, and a growth mindset are essential to success
Benefits
Comp & perks- Medical insurance
- Life insurance
- Dental insurance
- Vision insurance
- 401K
- PTO
- No nights, no weekends, and no major holidays